The Good Guys Moorabbin

Reviews, get directions and contact details for The Good Guys Moorabbin

"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"

Address: 9/278 Centre Dandenong Rd, Mentone VIC 3194, Australia

Phone: (03) 9581 1900

Website

State: Victoria

City: Mentone

Zip Code: 3194

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

A special shout-out to the guy who manages the warehouse. Last week I picked up a microwave and he was extremely helpful. Yesterday Sunday I had to take it back and replace it. On picking it up he noticed that the one allocated to me was not the same colour as the one I previously purchased. He arranged for the correct colour but identified that they were out of stock. He then arranged for me to pickup the correct one at the Brighton store. Overall excellent proactive service undertaken in an extremely professional and friendly way. My wife and I were most impressed.

It was one of my worse experience ever. Poor customer service, unorganized system, poor communications.nI purchased a split system on 13 of October, seller person sure me that we can get install. The sales representative assured me that they will install it on the 15th. Today is the 18th October day and I called them many times and asked them that if they are not able to provide me with right service, I want to return the purchased product and instead of arranging for the installation. I received a text message after this conversation with was the schedule date for end of November , A day after they sent 2 deliveryguys to my shop to return it. I went to goodguys and was there for an hour from 10:30 and after an hour they told me that they can't refund the full amount today because there is a problem with their system. And they can only return some of the money to me and they will contact me for the rest of the money, but they had no idea when it will be . If your time and mental health are valuable to you, I advise you never step in to this store.

Rishi and the staff at the counter today were very helpful and friendly in finding what my husband and I needed. Prompt assistance with price matching + clear debriefs on what we wanted = win. Solid work team.

Everyone should lookout for Taqi whenever you visit the store. He is polite, well spoken and highly knowledgeable. He gave us good deals and explain everything in detail. Highly recommended.

We recently purchased a series of items from this store to stock up our new home. Our salesperson Taqi was very knowledgeable and went above and beyond to give us his advice and input on what would work with our needs and our budget. We even had a fridge not fit due to a measuring error on our part and the team worked hard immediately to make the replacement as seamless as possible. We really appreciated their level of service and patience with us. Would highly recommend to anyone in the area. Thank you!

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The Good Guys Moorabbin

Reviews, get directions and contact details for The Good Guys Moorabbin

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