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Sofitel Gold Coast Broadbeach

  1. Broadbeach
  2. Gold Coast Lodging
  3. Ashmore Lodging

Reviews, get directions and contact details for Sofitel Gold Coast Broadbeach

Sofitel Gold Coast Broadbeach

About

Sofitel Gold Coast Broadbeach is a time honoured 5 star hotel. World class conference venues and luxury accommodation make the Sofitel Gold Coast a truly grand experience.

Story

Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 295 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views.

Address: 81 Surf Parade, Broadbeach QLD 4218, Australia
Phone: (07) 5592 2250
moc.letifos@4540h
State: Queensland
City: Broadbeach
Zip Code: 4218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Although there was an initial issue with the room we had been given, it caused no problem at all. The staff were more than happy to transfer us to a more suitable room, which was of a higher category and had a beautiful outlook. We really enjoyed the convenience of being close to everything, whether it was the beach, the shops, or good restaurants. We also had the option of a lovely restaurant in the hotel, where we enjoyed a beautiful Italian lunch, served by excellent staff. The complimentary drinks at the cocktail lounge, prepared by Illa, were probably the best I have ever had. Although it is an older property, it demonstrates that the people who make up the family running it are what make or break a good hotel. In the case of the Sofitel, staff such as Lucas and Van in the restaurant made our stay truly wonderful.
We had a fantastic stay at the Sofitel Gold Coast Broadbeach. The experience was seamless and truly elevated by the incredible team. Mayra from Reservations started everything perfectly with a thoughtful pre-arrival call, ensuring our booking was well looked after. On arrival, Tariqur at the Front Desk was outstanding! He was genuinely warm, attentive, and delivering impeccable luxury service. He is truly made for hospitality. Thank you as well for the beautiful card and the generous upgrade to an ocean view room.nA special mention to Lucas, the Front Office Manager, for his kindness and generosity. His leadership clearly shines through in the team.nA truly memorable stay — we will definitely be back.
This was my first time staying at Sofitel Gold Coast, and it was a great experience from start to finish. To begin with, parking was very convenient with a flat fee of $39 per night. The lobby area felt warm and welcoming, setting the tone for the stay.nnThe staff were all excellent - courteous, helpful, and genuinely positive, which made a big difference. Our room on the 21st floor was absolutely fabulous, featuring a balcony with a beautiful water view. We loved sitting there in the evening, enjoying a few glasses of wine and taking in the scenery.nnThe room itself was spacious and well designed, with a separate working area that was perfect for me as I needed to spend a few hours working on my laptop. The food and cocktails were also quite good and added to the overall experience.nnWe visit the Gold Coast often, and I would definitely consider staying at Sofitel again. Thank you to the team for making our stay so memorable.
The customer service is exceptional, from the first person we met at valet, to check in, porter service, buffet breakfast, poolside dining & housekeeping, all the staff were professional & extremely caring & friendly. The food at the buffet breakfast is delicious with so many options. The rooms are clean, the beds are insanely comfortable and the location is perfect, amongst the best restaurants in Broadbeach, above supermarket & shopping centre, 1 minute walk to the beach, 5 minute walk to Pacific Fair & less than 30 min drive to airport.
Rating: nFantastic end-of-year stay!nnWe stayed at the Sofitel Broadbeach from Dec 28–30 2025 and had an amazing experience. Every single team member we encountered was great—professional, friendly, and helpful.nThe dining was a real highlight; the restaurant quality is excellent, ranging from a perfect 'basic' burger to an incredible Wagyu steak. The cocktails at the bar were also top-tier.nWe loved the pool area. A big advantage here is the sun timing—unlike many other hotels in the area where the sun is blocked by buildings, these two pools stayed sunny and relaxing all day. Our Superior Room was also very spacious and well-appointed.nThe only minor hiccup was a small issue recording my car registration at the start for car park access, but it didn't take away from an otherwise absolutely fantastic stay. Highly recommended!
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