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Reviews, get directions and contact details for The Star Gold Coast

The Star Gold Coast

About

For the ultimate entertainment experience, there's no match for the Theatre at The Star Gold Coast.

Story

With so many amazing and varied entertainment offerings you can expect unforgettable experiences from The Star Gold Coast - the home of entertainment.

Address: 1 Casino Dr, Broadbeach QLD 4218, Australia
Phone: (07) 5592 8100
State: Queensland
City: Broadbeach
Zip Code: 4218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I enjoyed my stay with Star, the only area for improvement for me is the lifts. It sometimes took me 10 minute catch a lift up and down in tower 1. This also took longer as staff are using the passenger lifts as well, this created longer waiting times. I am surprised they do not have their own service lift. Other than that it was a great experience.
The entire staff we’ve had the pleasure of meeting has been excellent! And then we met Reco Gustav. He went above and beyond to keep me calm while I had three flight delays and a room full of rose petals and champagne waiting for me to propose to my now-fiance. We also had an issue with our room the following day and got swapped to a room with a bath. The food has been exceptional the entire stay.
Stayed here four nights. On the first two nights, guests in an adjacent room were very loud at the wee hours of the morning. The walls separating our rooms must be very thin!nThe rooms were clean, everything worked.nGood views during sunrise. The hotel was ten minutes' walk from nearby shops and restaurants, and a popular beach.
Honestly, this was one of the best hotel experiences I've had ….the concierge, Hamish really looked after us and gave us the perfect spot to park our bus, not once but twice and was super helpful and friendly, plus the reception lady Ami let us check in early in the morning. The chef at breakfast catered to my vegan preferences brilliantly by showing me everything that was vegan and cooking my own vegan fried rice. The room was clean and so comfy. Plus having a play at the casino and watching the Euros in the sports bar was so fun! I highly recommend staying at this hotel because the whole experience all in all was outstanding. Highly recommended I would give it 100 stars if I could.
My experience in The Star Grand was average. Stayed 4 nights.nnRooms: It's evident the hotel is old, the rooms have a small bathroom, very crowded on weekends due to the Casino.nnStaff & service: I had mixed experience with the staff and their service, the whole Concierge staff is extremely helpful and Jolly. And Margret from check-in was wonderful. All other staff really need retraining especially the staff servicing the executive lounge, evening turn down staff.nnBreakfast: needs serious change. I spent 4 days and one of these days was marking the start of the new week. I had the same breakfast for all 4 days, no change at all in the big menu same continental, same international, etc.nnThe location is brilliant, the tram is very close by and also the shopping mall Oasis.
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