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Treasury Casino & Hotel

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Treasury Casino & Hotel
Address: 130 William St, Brisbane City QLD 4000, Australia
Phone: (07) 3306 8888
State: Queensland
Zip Code: 4000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
At first, I thought the hotel was old and might not be great, but overall, the facilities inside were quite good. One thing that surprised me was that parking was difficult to find. Later, I found out it was because of a water pipe burst, which also made the walk from the parking area to the room quite long. I now understand that this was not a normal situation.nnThe room itself was quite good. What impressed me the most was the service at checkout. The staff member not only asked where I was heading but also walked me to the door and gave clear directions, even pointing out which way to turn after exiting. That, to me, truly demonstrated what hospitality in a hotel should be.nnI don’t know the gentleman’s name, but he had dark skin and a newborn baby, as I saw on his screen. He truly deserves a promotion because he exemplified what a hotel staff member should be. Well done!
I booked this hotel for its old world charm. Big mistake. It is quite tired and in need of complete refurbishment or should be closed. The restaurant decor is like that of a third class train station. The hotel has 3 lifts. One was out of service on arrival and throughout the stay. A second went out of service on the second day and was not return to service. The final one broke down today so there is no elevator to any floor. As the hotel has 18 ft ceilings it is quite a hike to the upper floors. Completely unacceptable.
Great location, walking distance to Southbank and the city centre under 10 minutes. A lot restaurants and pubs near the hotel. Excellent customer service from the hotel receptionist and housekeeping staff. Keep it up!
Beautiful inside and outside. Rooms are gigantic, bed is so comfortable. Location is perfect . Lots of stores, eatery and currency exchange.
From the outside, the hotel looks stunning, but it’s in desperate need of a facelift. The dim lighting throughout the property gives it an eerie, haunted vibe rather than a cozy atmosphere. Upon checking in, we were given a room that felt as dark as a closet. The balcony couldn’t be opened due to some kind of plexiglass enclosure, and it was dirty as well.nAfter requesting a room change, the staff member who showed us the new room seemed laid-back and unkempt, which didn’t inspire much confidence. While this second room was better than the first, it still needed significant improvements. It was dusty, and the outdoor furniture was rusted. On the positive side, the view was lovely, and the bathroom was acceptable, but that’s where the compliments end.nAnother downside was the lack of drinking water in the room—just a basic selection of tea and coffee. At $400 a night, it certainly wasn’t worth it, and I don’t recommend staying here unless significant renovations are made.
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