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Snap Rentals

  1. Auckland
  2. Ponsonby Car Rental

Reviews, get directions and contact details for Snap Rentals

Address: 8 Hereford St, Freemans Bay, Auckland 1011, New Zealand
Phone: 09-275 2438
State: Auckland
City: Auckland
Zip Code: 1011


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 8:00 AM – 5:30 PM

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Reviews
Terrible experience. Held our $1,000+ bond for 6+ weeks with no contact or explanation for delay. Bond has still not been refunded. Some staff originally told us it would be paid in 2-3 weeks, others said 5 weeks. Had to ring the 'airport pickup' phone line to speak to someone in the country, otherwise we were just transferred to a call centre in India only to be told we would receive an urgent call back. The calls were never returned.. I would suggest one of the more trustworthy and established rental car companies unless you enjoy loaning companies your money for long periods of time.
8 years ago (16-02-2018)
Useless to deal with. Terrible customer service...called 4-5 times over a 5 week period chasing my bond, every time spoke to someone in India and was never given a call back when they said they would pass the information on. Would definitely not use them again. Use one of the more established companies.
8 years ago (16-02-2018)
I would recommend Snap Rentals for renting a car that you need for your travel/vacation. Their Staff are very helpful and kind to their customers and response to your queries through the online chat. 5* overall. special thanks their staff Kevin for helping us process what we need
9 years ago (01-10-2017)
Excellent price for the cars and inaurance offered. Great value. Cars in good condition. Friendly staff. Good pick up location.
9 years ago (26-08-2017)
Excellent Service, Value for Money!
8 years ago (16-02-2018)
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