Thrifty Auckland City

Worst rental experience. First two cars had front bald tyres. Although they told us they met the standards, it would not have passed a road worthy check in Australia. Two guys were working on the day we picked it up. The dark hair fella, who was the least experienced of the two was terrific, the sandy haired guy was incredibly arrogant. Rang thrifty head quarters to lodge a complaint about the state of the cars, they said they’d get back to me, surprise, surprise never heard back from them. We ended upgrading the car, with a car that had full tread....thrifty did alright out of the deal. I’d never go with these guys (thrifty again). The second car we picked up from go rentals was a much better experience.
1 7 years ago (14-01-2018)

Always get hire cars from Thrifty. Quick and easy, always have great staff all over New Zealand. Cars are always in great condition.
5 7 years ago (31-01-2018)

Good service if late can put the key's in the box. Gates open. Close to the train station. Only 3 minutes walk.
5 7 years ago (06-11-2017)

Worst experience trying to rent a car. Booked over the phone but took over 20minutes to enter my details when I got to the venue. Ended up cancelling the booking and spent a day on Rangitoto Island which made the crappy experience at thrifty bearable
1 7 years ago (26-01-2018)

I rented a vehicle last year under the car rental return program from Thrifty in Wellington then returned it in perfect condition two days later to their Auckland airport office. One month later Thrifty posted over $1200 NZD to my credit card without ever informing me. When I found the charges a month later and contacted them, I was told that the car was returned damaged and that I was responsible for the repairs. The photos they took of the damages were dated nearly one month after I returned the vehicle. It appears that I have been charged for someone else's damages and they refuse to remove the charges. I will never use this rental company again as they are unscrupulous liars.
1 7 years ago (22-08-2017)