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Pickles Auctions

  1. Bibra Lake
  2. Mullaloo Car Dealer

Reviews, get directions and contact details for Pickles Auctions

Pickles Auctions
"The Bibra Lake branch of Pickles, located at Cnr Phoenix Road and Sudlow Road in Perth, Western Australia specialises in Cars, Industrial, Salvage and General Goods.Pickles is dedicated to creating trusted marketplaces that bring people together. We pride ourselves on delivering value through relationships, simplicity and expertise. Search online to see our current range of auction and fixed price assets."
Address: Phoenix Rd & Sudlow Rd, Bibra Lake WA 6163, Australia
Phone: (08) 6595 0777
State: Western Australia
City: Bibra Lake
Zip Code: 6163


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Paid full price for the winning auction bid and still not allowed to view the car unless I have towing ready for collection. All I needed to see was the odometer reading on the car so see if it was worth the purchase and pickles never even bothered mentioning that the car doesn't have a key, and didn't bother mentioning that the car was stolen and recovered. Too long waiting times over the phone and no one giving correct info, had to drive more than 30 mins twice because everyone telling different things over the phone. This is the my first time and I won't be coming here for anything again. Extremely disappointed with this kind of service.
Thanks for stopping by. The salvage Manger unaware of what he is getting from Insurance companies … I have been buying from pickles auction in the last 7 years and i had no bad attitude towards you guys . The salvage manger thinks we are punch of clowns when we buy from auction by giving such a silly excuses regarding my purchase . The car been hit from the rear LH and got Suspension damage and heavy panel same area !! I have received the car and I found that the transmission is burned and not operational I have recoded a video for the salvage manger and told there is no thing I can do for you he said !! I would like kindly to ask pickles management to act and adjust that issue as I have lost the car and i have just wrecked the car . I'm not asking anything for my loss i just need that to be more clear for us . Regards
My car was written off by my insurance company and Pickles was the designated towing company who were responsible for collecting my car from my home. It took my insurance company three attempts over six days to get Pickles to contact me to arrange pickup. My car was eventually booked in to be collected on a Friday between 1 and 5 pm. At 4 pm I had concerns that they may not turn up so called their service center and was told that they operate on Eastern states time I'm in WA and that there would not be anyone available to take my call until Monday. So, they never turned up at all and I never received a phone call to let me know. I the end my insurance company got a different tow service to pick my car up an hour later.I'm pretty disgusted with the service or lack off service that Pickles offer. if you want to find yourself in a Pickle then you know where to go.
Horrible customer service. I have bought a vehicle and although I haven't received the invoice yet, they had someone to call us saying that we need to pay by the end of the day otherwise such and such.. Tried to call them more than 5 times and each time left a massage in addition to sending at least three emails. As they didn't get back to me, I had to leave my office and drive for over an hour to get there. After all that, the receptionist simply says " Ignore the call, she didn't mean to make such calls today!!" Well, my response was OK!. since I am here give me my invoice so that I can proceed and save some time and she says "NO, we are not allowed to". Of course you are allowed to waste people's time by making reckless calls but not able to answer the phone. Well done!!
The staff at bibra lake went above an beyond for myself, I only have Friday afternoon 25/11 at 4pm i might add to get the vehicle collected fifo worker , it was not ready, but, the absolutely amazing receptionist at the front desk and manager was able to get this sorted. The staffing out back, brilliant, very clear with instructions and prompt!! Will recommend to everyone!!
I was Sold a Stolen vehicle Still in registered condition through auction on 8th December, while picking when I checked rego the staff inisted as system issue. It's almost 4 weeks from purchase date , still can't get the vehicle on road, I had to call pickles twice to even acknowledge that the issue there. I guess this is common practice in pickles auction vehicles?? Still waiting to hear from them, about the issue. Terrible customer service.
One generic phone number that they don't answer. I am currently on hold and it has been 20 Mins. I would strongly advise that any sellers use one of the other auction sites. They lack any kind of customer service and have a seemingly total disregard for the public. The difference between these guys and Manhiem is chalk and cheese.
A company that now REFUSES payments at branch level. A new system they say, it will be much better they say, think of the money we'll save when we sack the local branch cashiers they say, ...Some bean counter with ZERO concept of customer service thought that gem up no doubt. Congrats Pickles Management you are Dinky Di Jeanyus's sic. To hold your customers in such low regard is quite surprising. Your previous website left much to be desired, you could not even manage to include lot numbers in your customers auction bidding list. Somehow you've managed to ...make it worse??? That requires talent. BTW the saved / watching items function has not worked for a long time. Is ANYONE minding the shop or are you so busy patting yourselves on the back and counting your money you don't have time to consider your customers needs? Pffft, disgraceful. Save the inane "we'll pass your comment on " comment as nobody wants to hear it. All they want is some intelligent consideration which seems to be in very short supply at Pickles. BTW I see you managed to include the threat of possible punitive actions if payments are not received within 24 hours but somehow you forgot to mention THE EXTREMELY IMPORTANT FACT that you no longer accept payments at branch level. Easy to forget I suppose if you really don't give a rats .... about your customers. I hear many unsuspecting victims have travelled great distances to pay for goods bought from this unthinking and inconsiderate auction house only to be told to get in your car/truck and go home. If they ask if payment can be made at a local ANZ branch to avoid this MASSIVE clusterF... they are told "Sorry, computer says no" Good one Pickles!!!
45 minute wait time on hold, just to be told when we drove to pickels they aren't taking any cars for auction and don't have any indication on when they will be accepting them again. I wouldn't have minded as much if I wasn't made to feel stupid when going in.
Very rude staff they are doggy not friendly at all. There’s cafe for public but they closed I asked to use the microwave the receptionist said fine when I put my lunch into microwave one of the receptionist rude lady came ask to not use I asked it’s only few minutes she said remove your food now. I didn’t use but when I was getting out of the cafe area another guy came asked did you use microwave I said no I didn’t . So what now! They so rude people
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Pickles Auctions map

Directions to Pickles Auctions with public transportation

Sudlow Rd Before Lafayette Bvd 440 meters
512
Phoenix Rd After Port Kembla Dr 440 meters
512
Sudlow Rd After Deller Dr 450 meters
512
Phoenix Rd After Deller Dr 490 meters
512

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