North City Holden

We have been using Paceway Mitsubishi/ Holden Osborne Park for a number of years for multiple vehicles. Had a few issues in the past but this last one was just too much and is worth spending a few minutes writing a review. Our Astra has been booked and towed to them due to a breakdown. We were told this is a warranty issue and will be sorted out. After two weeks and multiple calls with no progress updates and empty promises I walked into the dealership to find our vehicle sitting out on the open, in the rain, with doors half open, wrapped in plastic??? I asked a staff member about the progress on the vehicle and was told it’s being looked into as we speak! After showing a photo from the yard they didn’t have much to say. I was told they are waiting for the Holden to approve the repair which was not true - I called Holden in front of them and was told they didn’t even have the vehicle in the system. Awkward silence again… As I was told they have no eta on fixing the problem, I requested a courtesy vehicle of any kind as we have been paying for a loan car for weeks due to this. Was told NO without any hesitation. I would be looking elsewhere if you’re after a long term relationship and quality service for your vehicle. What a shame.

Great place to buy good quality cars. There's a guy there called Fab and I guarantee he will made a wonderful effort to match you up with a fabulous north holden car. If you are looking for fast and good looking cars, north city holden have some of the best collection of camero cars. All of the cars are unique in there own way and you can make them special if you come down today and have a looksy around.

Don’t buy your car here I bought my self a Ford FG Falcon for 26K on their finance and was told it was checked with their 100 point check and an AHG 3 year warranty I called them back a day later as the cabin air blower was not working. So I took it back and had to leave it there all day with no courtesy car. I get a call telling me they replaced the part and when I collect the car there solder drips all over my carpet where they have clearly not replaced the blower but soldered the part that burnt out. Within a month I have loud knocking noise coming from the rear of the car and called and booked it in again no courtesy car for the 2 days they had it I get a call telling me it’s going to cost me 5k as the rear frame has snapped. I was out raged and asked for proof they would not show me as they were on staff members personal phone. I get the car back to have the gear box and diff started leaking due to them taking in and out the drive line and reported and they told me to come in for my service and they will "look at it" At this point in so upset with North City Holden, I take it to be fixed elsewhere to fix the leaks and iv had it under 6 months : to find they didn’t replace my frame but welded the frame. Where it already started splitting again from the bad welding. I can’t believe they would sell me a car with such safety issue .Then to have them to do a quick fix and give it back to me.

I have just purchased my 16th vehicle off Shane Roze. This time a Trax for my daughter which she loves by the way. Once again Shane has gone above and beyond, not only with price but with service and knowledge. So good in fact, my friend purchased an Arcadia from Shane last week and received the same as ive come to expect from Perths best Salesperson.

Started off well but as the claims for the BMW X3 I bought from them started to mount it told me 2 things.1. the car never got fully inspected on the way out and 2 their after sales service gets worse the higher the bill is. Get independent inspections done because their level of care once you have the car dwindles significantly. 6 weeks of running around getting the car issues photographed estimates completed and they are now avoiding contact Lodge a claim with Dept of Commerce WA

Best vehicle service ever my BMW Sport runs like new after each service. These guys are really good.

We took delivery of our Equinox LT two weeks ago on the promised date. It is a fantastic car with everything in it that we wished. Ameer was incredibly helpful and patient in explaining all the “new technology” to an older person for which we are most grateful as our previous car was 8 years old. He did a great job in arranging test drives etc all at our best convenience. He made the for us tedious experience of purchasing a new car very easy and relaxed. We got an excellent price on the Equinox and Jeremy very efficiently arranged a terrific finance deal for the full amount. Tod explained the good offers available on paint protection, window tinting very clearly and the end result is just great. All in all I recommend North City Holden as an excellent place to do business, primarily due to the quality of the staff of course. Basil Greene Scarborough WA

Recently had a great experience purchasing my daughter her first car, the Salesperson was very helpful but most impressive was the service I received from the Manager, Chris. He genuinely treated us like VIP's, particularly my Daughter who was very excited to be collecting her first brand new car. Finance department was easy to deal with and approval was done on the same day - Couldn't be happier and will absolutely return!

We bought a second-hand car from North City Holden and the salesmen were helpful, friendly and not pushy. Jerome Romeo and Frank Di Virgilio looked after us and my son is very happy with his new car and we were happy with the car, the service and the price we paid. We'd definitely go back to Jerome and Frank in the future - wherever they are given that Holden is closing.

I would like to thank Jess, Jerome and Marnie at North City Holden for their excellent, professional and friendly service. My new used XR6 is an absolute dream to drive and I'm so happy with my purchase. Upon arriving at the dealership for the first time I was greeted by Jerome, who was so helpful and was never pushy toward the sale. I then spoke with Jess who gave me all the info I needed regarding the premium warranty. Finally, I dealt with Marnie who got my finance approved and made the whole process simply and easy. All the staff I dealt with were kind and professional. I couldn't be happier with my purchase and I can highly recommend visiting the team at North City Holden. Thanks again guys!