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Petbarn Ringwood

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Petbarn Ringwood
Address: 68/72 Maroondah Hwy, Ringwood VIC 3134, Australia
Phone: (03) 9908 5162
State: Victoria
City: Ringwood
Zip Code: 3134


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Staff are always amazingly friendly and knowledgeable. A little more expensive than online but then you get the advice, help, and can try things on your pup before buying. Plus Bane got some awesome birthday freebies :
We popped in looking for supplies for our new kitten. We were helped by a fantastic staff member who went out of her way to see if they had the items we wanted and when they didn't, looked up which nearby stores did! She also made sure we got the best deals on our anti flea care for our dog and great advice for welcoming home our newest fur baby.
We adopted a 3 month old kitten and Kim did the paperwork and helped me with the things our kitten will need. Kim helped me from the start as I had a lot of questions until I took our kitten home. After about 2 weeks I took our kitten to visit and the staff are happy to see that she's grown. You can see the genuine care they have. Petbarn staff are always friendly and knowledgeable about their stuff. Very helpful when you have questions about your pet. They have discounts when you're a frequent buyer of pet food.
Usually the staff are very friendly and helpful however, my interaction with Amber was subpar from satisfactory. I rang to enquire about the exchange policy as my dog got sick from one of the 20kg bags of kibble I purchased. As I didn't meet the conditions to receive an exchange Amber didn't demonstrate much service as her responses were quite cold. I hope this feedback provides an opportunity for Amber to improve her customer service skills, for the next customer that would make an equiry over the phone.
Click and collect. Shopping for the first time. Looked quite expensive. I thought staff could recommend a dental treat for my cat and he had no idea. So much for staff knowledge. Busy shop
I only did a quick click and collect, however I also ended up buying extras as I usually do and the lady that served me was extremely polite, helpful and I would recommend this business for your pet needs too!
I get pretty much everything I need here for my dog, cats and fish. The staff are really helpful and friendly. They even carry my things to the car for me, which is great, because I prefer their own crystal cat litter in bulk bags. The staff are knowledgeable too. When I was having problems with the fish due to poor water quality they tested a sample from a little bag full to help me resolve it. Normally I don't bother with membership/loyalty cards but in this case it's been worth it. I get specials and discounts in the store and also sometimes to buy online for delivery. It's nice to have the furbabies cared for even on pyjama days.
Extensive range of pet goods and in my case for dogs; from food to toys, beds to crates/kennels, health / wellbeing products to leads/collars/harnesses and everything in between. Have very good specials across the range. They also provided a free 50+ page comprehensive Puppy Care Guide.
Great service from a young man who was both informative and went out of his way to be helpful. You don't often see service like this anymore
They have the best prices on dog food, I'm pretty sure they price match which is fantastic, especially when I get expensive dog food
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