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Reviews, get directions and contact details for OMEGA Boutique - Crown Melbourne

OMEGA Boutique - Crown Melbourne
Address: Shop 20/20A Ground Floor, Crown Melbourne Entertainment and Casino Complex, 8 Whiteman Street, Southbank, Melbourne VIC 3004, Australia
Phone: (03) 9682 7800
State: Victoria
City: Melbourne
Zip Code: 3004


Opening Hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:00 AM – 9:00 PM


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Reviews
Outstanding customer service. I am particularly thankful to Mr Gerwin for taking care of my requests and providing me with support in selecting the right watch. I highly recommend OMEGA Boutique in Frankfurt for anyone considering or willing to buy an OMEGA watch.
omega-swatch very bad brand name is this becuase of omega markting go's
I needed a pin replaced on my watch. After some back and forth, and with the intervention of the store manager, the watchmaker, Herr Lohnert, agreed to look for the pin. 15 minutes or so later, he found and installed the correct pin, without charge. Since I was visiting, it was especially gracious of him to do the repair for me on the spot. Thank you!
This is the only Omega boutique in Germany which agreed to send an order to another country. Many thanks to its manager Mr. Gerwin!
Nice small shop, smart sales staff.
Sehr schlechte Kundenbetreuung und Aufmerksamkeit. Ich habe versucht, eine Uhr zu reservieren, und das Personal hat einfach nichts getan. Nachdem ich noch zweimal darauf bestanden hatte, sagten sie mir, dass sie die Uhr nicht reservieren würden, woraufhin ich das Geschäft verlassen habe. Ich werde auf jeden Fall in ein anderes Omega-Geschäft gehen und nicht hierher. Es ist mir egal, ob sie einen Rabatt geben oder nicht, die Uhren sind teuer und der Service muss stimmen. NIE WIEDER! Translated by Google Very poor customer care and attention. I tried to reserve a watch and the staff just didn't do anything. After I insisted twice more, they told me they wouldn't reserve the watch, so I left the store. I will definitely go to another Omega store and not here. I don't care if they give a discount or not, the watches are expensive and the service has to be right. NEVER AGAIN!
Es kommt sehr darauf an, mit wem man es dort zu tun hat und wie stark die jeweilige Person an dem Tag motiviert ist. Die Reaktionen des Personals reichen von schlicht unverschämt über passiv-aggressiv bis hin zu positiv - allerdings ist letzteres reine Glückssache und eher als Rarität einzustufen. Ich zum Beispiel hatte heute -wie so oft- einen sehr frechen Verkäufer am Hörer, dem offensichtlich nicht bewusst ist, dass seine Existenz von der Zufriedenheit seiner Kunden abhängt. Komisch eigentlich, wenn man das Verkaufen als Beruf ausübt. Da fragt man sich schon, inwiefern diese Leute richtig von Omega ausgebildet werden. Translated by Google It really depends who you're dealing with and how motivated that person is that day. The reactions of the staff range from simply outrageous to passive-aggressive to positive - although the latter is purely a matter of luck and rather a rarity. For example, today - as so often - I had a very cheeky salesman on the phone who obviously doesn't realize that his existence depends on the satisfaction of his customers. Funny, actually, if you practice selling as a profession. One wonders to what extent these people are properly trained by Omega.
Ein tolles Erlebnis in der wunderschönen Boutique zu sein. Das gesamte Team ist sehr freundlich, hilfsbereit und kompetent. Vielen Dank. Translated by Google A great experience to be in the beautiful boutique. The entire team is very friendly, helpful and competent. Many Thanks.
Eine sehr aufmerksame, freundliche und verbindliche Kundenbetreuung wird in der OMEGA Boutique Frankfurt gepaart mit einer angenehmen Atmosphäre, in der man die Uhren der OMEGA-Kollektion begutachten, anprobieren und sein Eigen nennen darf. Nach meiner Erfahrung wird hier alles dafür getan, dem Kunden ein möglichst gutes Gefühl bei seinem Besuch in der Boutique zu vermitteln und ihn persönlich wie emotional eine Beziehung zur Boutique aufbauen zu lassen. Auch seltene und begehrte Uhren sind hier von Zeit zu Zeit ausgestellt und anschaubar. Ernsthafte Kaufabsichten für seltenere Uhren werden dokumentiert und tatsächlich im Rahmen der Verfügbarkeiten bearbeitet – auch etwas, das nicht bei jedem Uhrenhersteller oder Konzessionär fair passiert. Ich hatte bisher ausnahmslos positive Erfahrungen mit der OMEGA Boutique Frankfurt und denke, noch lange dort Kunde bleiben zu dürfen und auch tatsächlich zu bleiben. Vielen Dank! Translated by Google At the OMEGA Boutique Frankfurt, very attentive, friendly and committed customer service is paired with a pleasant atmosphere in which you can examine the watches from the OMEGA collection, try them on and call them your own. In my experience, everything is done here to give the customer the best possible feeling when they visit the boutique and to allow them to develop a personal and emotional relationship with the boutique. Rare and coveted watches are also exhibited and viewable here from time to time. Serious intentions to buy rare watches are documented and actually processed within the scope of availability - something that does not happen fairly with every watch manufacturer or concessionaire. So far, I have had nothing but positive experiences with the OMEGA Boutique Frankfurt and I think I can and will actually remain a customer there for a long time to come. Thanks very much!
Habe hier meine Omega Seamaster gekauft war super zufrieden wurde gut beraten hat mir sehr gut gefallen besser als bei manchen Rolex Konzessionär Translated by Google I bought my Omega Seamaster here was super satisfied I got good advice I liked it better than some Rolex concessionaires
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