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Reviews, get directions and contact details for Nuford

Nuford
Address: 6 Automotive Dr, Wangara WA 6065, Australia
Phone: (08) 6446 6814
State: Western Australia
City: Wangara
Zip Code: 6065


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Hi I recently had the best experience dealing with a Sales Representative Patrick Cooksley, his approachable presence made me feel so at ease while doing paperwork.nI have just come back to do the 3000km free service which Ford offers and Patrick comes over to have a quick catch up, now this for me was cool.nService and Parts Team from reception to the rest involved nThankyou Patrick and Nuford Wangara I am one satisfied customer
Had a fantastic experience with Nuford Wangara. Bailey was an absolute pleasure to deal with — very helpful, professional, and easy to communicate with throughout the whole process. He took the time to answer all my questions, kept me updated, and made everything smooth and stress-free. Great customer service and highly recommend asking for Bailey if you’re looking for a new vehicle. Thanks again for all your help!
BEWARE BUYING A NEW CAR FROM NUFORD AT THE END OF MONTH.nnMultiple issues with the new car bought from Nuford at the end of the month and the additions that are still being fixed two months down the track.nnWhen we were contacted by Nuford to pick up our new car at the end of the month, all the issues started 24 hours before pick up.nnFirstly the finance department wanted the car off the lot due to the end of month they wanted cash to help finalise the sale before pickup, this was due too one of the salesman not putting dual battery system on the finance options. We were rung the night before pick to pay cash as apparently the finance department could not change the paperwork then we were given four different reason later and the next day. They were just lazy and lied to us to get us out the door.nnSecond issue is we had a canopy installed prior to pick upand it seems no one in Nuford or their service department has ever done this to a Wildtrak before. We now we have an unprotected tray because the removal of the canopy leaves the black plastic protective cover with big holes in it. As you can see in the photos this area will just fill up with dirt and rubbish over time. We have said we would pay for a new tray cover and seals but they now want us to pay for all costs involved, removing the canopy and tray that they installed, even after they admit it would have been fitted for free during the initial fitting. We were also never shown the tray during the pick up demo. I am still trying to sort this out but it seems to be a losing battle as they are not responding to call backs anymore.nnThird issue is we had a dual battery system fitted, when we asked to have a second 12v plug installed in the tray to run a fridge, we were told we would have to go to an auto electrician for this service. Weird I know, but then the new auto sparky found a few safety issues and poor workmanship issues with the dual battery set-up that it cost us another $800 to fix. It seems the bare minimum of installation passes as a good job from Nuford. That took three days to sort out.nnWe are still waiting the refund from Nuford concerning our towing mirrors as well, as there was a price difference with the original and new ones ordered.nnFourth issue was the Blackvue camera was not installed as they forgot to install it before pickup. Only told at pick up. So we had to waste another day getting it installed at home.nnFifth issue is when we picked up the car, they only had a quarter of fuel in the tank. I know is seems a small thing, but when you spend over 100K on a car you expect the dealer could at least fill up the tank.nnThe last issue is Nuford keep getting my contact details wrong and send all information to the wrong email. Including their new car satisfaction survey, which lucky for them has expired. This was after multiple attempts at telling them it was incorrect.nnSo beware buying a new car from Nuford Wangara, and especially at the end of month as they just want to get you and the car out the door.nnMy advice is if the work is not done, then leave it there until it is done. This will save your time and money fixing issues that should have been sorted before you pick upyour new car.nnBeware Nuford Wangara
I had an awesome experience at this car dealership. The entire process was smooth and hassle-free. I received my car with all the extra fittings I requested, and everything was completed without any problems. The staff were friendly and professional. I highly recommend this dealership to anyone looking for excellent service and a stress-free car-buying experience.nThanks to Bailey and George.
Took delivery of new Everest Platinum, sales team did everything they could to make my decision an easy one to purchase from initial visit to test drive and finance, came to delivery day and what should have been a 15min max appointment turned into a 1 hr sit around waiting for 1 signature, turns out finance guy was too busy chasing possible customers instead of a new customer. Paid for ceramic coating and car looked like a kindy painting exercise. Sales team Kian and Kane had car taken in to have ceramic fixed looks mint now. Happy with car but not delivery experience
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