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Novotel Canberra

  1. Canberra
  2. Australian Capital Territory Lodging
  3. Australian Capital Territory Beach Resort
  4. Australian Capital Territory Hotel Resort
  5. Wollongong Parki̇ng

Reviews, get directions and contact details for Novotel Canberra

Novotel Canberra

About

Novotel Canberra offers premium 4.5 star hotel accommodation in the heart of the Nations Capital www.novotelcanberra.com.au

Story

Perfectly located close to the retail, entertainment and business district. Ideal for all your Canberra hotel room accommodation needs, all 286 rooms are spacious and contemporary in design whilst featuring an abundance of natural light. With dedicated conference facilities for up to 150 people, Novotel Canberra is the perfect choice for your Capital conference, as well as being in close proximity to the National Convention Centre.

Mission

Novotel Canberra Facebook page mission is to keep you up to date with the latest news, specials and promotions. This page is also an easy way to provide and feedback on the property. We would love to hear from you!


Products

4 ½ star hotel
'One Restaurant and Bar'
Heated Indoor Pool, Spa & Sauna
Gymnasium
24 hour reception
24 hour room service
Limited Secure Undercover parking
Self service Business centre
Conference facilities
Foreign exchange
In-house movies
Wifi Internet facilities

Address: 65 Northbourne Ave, Canberra ACT 2601, Australia
Phone: (02) 6245 5000
moc.rocca@6972h
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The hotel is very central, and convenient to the city, light rail, and bus interchange. The staff were friendly, and the pool, spa, and sauna worked well. But there were a few minor issues that impacted my stay, leaving a general impression of lack of care and maintenance.nThe pool area temperature varied widely, from hot during the day, to freezing cold and blowing strong aircon at night, despite multiple requests to fix it. The pool was also quite cold. The gym aircon wasn't working a lot of the time.nThe bar is only open for breakfast and dinner. But the bar seating is a nice place to relax, even when it's closed.nIn the room, there is no caution paint or tape on the large step up to the bathroom, which is a trip risk just a sign. The shower didn't drain correctly, so there was a slippery pool of water when I went to shower the next day. The do not disturb door hanger is too large and wooden, so it blocks the door closing correctly, which is a security/safety risk.nReception told me parking for 2 hours was $4, but I stayed slightly over that, and it was actually $16. Maybe they said $12 and I mis-heard?
Stayed for a 2 night city stopover and found the location excellent, central enough to walk everywhere needed. The rooms were spacious, though a little dated with a musty smell that could be improved. On the positive side, the indoor pool and sauna were a great bonus and enjoyable to use. Overall, a convenient base with good facilities, though the rooms could use some refreshing.
I'm now giving up on being an Accor member after this stay. Needing to do a stay to retain status I booked here for one night and did not expect it to be so run down.nFirstly, the front desk staff are lovely, no problem there.nHowever, the overall state of the hotel and attention to maintenance is awful. Everything is scuffed, marked or generally needs to be updated. The rooms are outdated and look like they haven't been renovated in 30 years.nWorst part is the housekeeping. My room had blood on a wall see photo! How did they not see it? I'm guessing they use the cheapest labour possible who don't care. The windows were also dirty, on the inside, with liquid splatter. Housekeeping were even too lazy to replace the coffee properly and just put decaf.nIf you're coming to Canberra, stay somewhere else.
Extremely disappointed with my stay here, throughout the night into the early hours of the morning like 2-3am the next room over were yelling, had music full blast, hitting the wall, it was as loud as you can imagine; I had an early morning drive back to Sydney for work so needed my sleep, upon calling reception to see what they could do maybe another room/someone to check on the room I was simply told we’ll send someone up, but i heard no such person and the noise continued for a few hours. It’s unfortunately a bad end to an otherwise really nice room with clean linen and towels + great location. The hotel in general was nice so that’s worth a mention, but a failure from the staff here.
Had a nice stay. Great location and facilities. My one complaint is staff in reception area need to pay more attention to the order of those next waiting in reception to be served. The location of the pole in the middle makes this difficult, but easy for others to jump the line!
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