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Reviews, get directions and contact details for Crowne Plaza Canberra

Crowne Plaza Canberra

About

We’re global upscale hotels dedicated to ensuring that you and every guest has a successful stay – where you can be energized, restored and productive.

Story

Stay at the Crowne Plaza Canberra hotel overlooking Glebe Park for personalised service in the heart of Canberra.

The Crowne Plaza Canberra is one of Canberra’s premier hotel destinations located in heart of the nation’s capital, easy access to Canberra Airport and within walking distance to the central business district, restaurants, cafes and shops and national attractions such as Parliament House and the Questacon.

Address: 1 Binara St, Canberra ACT 2601, Australia
Phone: (02) 6274 5500
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Stayed here in Canberra on a deal that included a one-night stay, entry to the Ancient Egypt Exhibition, and a buffet breakfast. I must say, this experience exceeded all my expectations!nnThe staff were exceptional, going above and beyond for any request I had, and even those I didn't. They upgraded my room at check-in just because, which was a lovely surprise. My partner and I arrived in Canberra early, and they graciously allowed us to check in early at no extra cost – a rare and much-appreciated gesture compared to other hotels that charge for this benefit. Their overall attitude towards guests was genuinely delightful.nnThe only minor concern was the underground parking, which is quite small, especially when returning to the hotel around 8 PM on a Saturday night. We were very fortunate to find what seemed to be the last available spot. Despite paying for parking, I was unsure of what the alternative would be if the underground parking was full, as there didn't seem to be any backup options.nnThat small issue aside, everything else was brilliant. The staff were top-notch, the rooms were spacious and clean, and the buffet breakfast had everything you could ask for, including barista-made coffee. What else can I say? If you stay here, you WON'T be disappointed!
Location 10/10 walking distance to dozens of shops, cafes, restaurants, the casino, a lovely park. The service was absolutely fantastic. The staff are extremely accomodating. Parking is $32 a night which is a lot for Canberra. The rooms were really lovely, VERY quiet, even though on the second floor we couldn’t hear any street noise at all. The bathroom was a bit mouldy, the double beds are really tiny, my husband and I aren’t huge people and we had to sleep right next to each other all night otherwise we would’ve fallen off the edge, the beds are also extremely soft so all night I was constantly falling into my husband and the tiniest movement woke the other person up every time, we were also only given 3 pillows for 3 guests. We asked the front desk which is manned 24/7 and they brought some up straight away. We ordered breakfast off the menu, it was pretty standard for a hotel breakfast, not the best but not terrible, we were a bit disappointed that they didn’t have barista coffee on offer as part of the breakfast. Was expensive as well at $90 for 3 people and no coffees. $9 each for a tiny little glass of juice.
Location is great, room is very dated, specifically the bathroom. Noticed a lot if reviews posted about this, so hope management is taking note.nWould definitely not describe room as luxurious and our view was pretty ordinary.nRestaurant meals were way overpriced for what you get. Very disappointing, won't be dining in again.nBuffet breakfast is a good deal and quiet nice, lots of variety.nService so far has been ok.
The room was clean and the bedding was very comfortable, we all slept surprisingly well. The carpets and bathrooms are showing their age but the fantastic service from all hotel staff make up for the other small things that could be improved. Special thanks to the Manager Owen for taking the time to show us the room before we booked and for being so courteous and polite. The breakfast was good, selection from the buffet was good and again, all staff at breakfast were friendly and helpful. Yes, we can see the hotel room fixtures are showing their age, but the pricing was competitive. Overall, an enjoyable stay at the Crowne Plaza Canberra.
Excited about our holiday with family of 4.nWhen we arrived we had to push our own luggage trolley upstairs to level 3… kids found this fun but would have been nice to have been offer the option for assistances.nnThe room we stayed in 347nkettle did not work.nBeds had no fitted sheet.nWhen sheets arrived - wash blood stains visiblenThe toilet has running waternThe carpet was so dirtynAlso a strange noise coming from the vents.nnGood locationnHotel looks modern from outside but so old in the inside.nnWould not stay again
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