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Reviews, get directions and contact details for Mercure Melbourne Caroline Springs

Mercure Melbourne Caroline Springs
Address: 10/20 Lake St, Caroline Springs VIC 3023, Australia
Phone: (03) 8358 0555
State: Victoria
City: Caroline Springs
Zip Code: 3023


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Hotel suite is lovely had a washer and dryer oven and microwave, everything you could need. There is a bistro and a cafe with alfresco dining. Staff are fantastic in every area of this hotel and only too willing to accommodate. Manager is warm and welcoming and very helpful. The hotel is situated a short distance from a mall shops and other restaurants. The whole building is situated by a picturesque lake. There is even a slot machine room to have a little bit of fun. Thoroughly recommend this hotel. We love it and can't wait to come back.
7 years ago (24-02-2018)
Bit disappointed to see that the guaranteed lake views from the balcony had been slightly obstructed by the overhanging roofing of level 2. I rang to make sure that the lake views from balcony was uninterrupted (for our wedding anniversary) as advertised and paid so much extra for. I was put on level 3 which promised this! At no point in advertising does it suggest that the lake views would be slightly obstructed and pricing should reflect that. To those travelers potentially wanting to book this unobstructed lake view I suggest booking level 2 than level and for me personally I would book level two lake views next time. Overall a very good hotel but perhaps I should have been told of the obstructions from level 3 which I specifically requested for and obviously paid a whole lot more for. Excellent facilities and staff though. Alcohol prices in sports bar bit expensive compared to other sports bars I have been to.
7 years ago (10-04-2018)
Absolutely gorgeous interior here, feels world's apart from the outside Caroline Springs. Oddly placed behind a casual supermarket complex but with it so grand and facing the water it's forgettable. Parking on site available or across the road. Function rooms seem just the right size for a small - medium business need.
7 years ago (25-01-2018)
Good hotel. Well facilitated and best place to stay this side of the suburbs.
7 years ago (23-04-2018)
Awesome staff. Clean big rooms and a great gym, swimming pool and sauna. Great value as well, if you shop around. My only critique is the breakfast was a bit pretentious and confusing. If you get breakfast included you get a 'B' menu, which was rather disappointing considering the rest of the experience.
7 years ago (12-03-2018)
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