Mercure Melbourne Caroline Springs

Reviews, get directions and contact details for Mercure Melbourne Caroline Springs

Address: 10/20 Lake St, Caroline Springs VIC 3023, Australia

Phone: (03) 8358 0555

Website

State: Victoria

City: Caroline Springs

Zip Code: 3023

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Had an overall good time staying at the Mercure. In house restaurant was very good, as was the cafe. Kids loved the heated indoor pool. Not sure value for money was quite there for the family room we booked, smaller than I thought it would be for the price.

No smile on the receptionist's face.nNo complimentary biscuits.nThe bed was too uncomfortable.nNo pressure in the shower.nThe TV was too small and not smart, couldn’t connect my own HDD to watch my showsnThe TV remote was disgusting, and missing battery cover.nMight be good for a rendezvous’ but not for a professional staying the night.nRoom too noisy air-con.

Nice hotel with an okay selection of restaurants downstairs. Rooms are okay, could do with an update to smart TVs. Only complaint is the toilet paper is so thin, why do hotel's put the cheapest stuff they can find?

Everything was great. Comfy rooms and beds. Nice and quiet. Lovely food, breakfast and coffee. Would highly recommend.

Overall, 3.5 stars.nHad an overnight stay and the room was good/clean, however, the sofa bed didn't have any bedsheets and we were only given two towels for four people. Also, we forgot something in the room after checking out the next day, so I emailed the hotel about it but I have not received any response; I would really like to know if they still have that item as it belongs to my sister.

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Mercure Melbourne Caroline Springs

Reviews, get directions and contact details for Mercure Melbourne Caroline Springs

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