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WestWaters Hotel & Entertainment Complex

  1. Caroline Springs
  2. Caroline Springs Casino
  3. Caroline Springs Night Club
  4. Caroline Springs Food
  5. Caroline Springs Bar

Reviews, get directions and contact details for WestWaters Hotel & Entertainment Complex

WestWaters Hotel & Entertainment Complex
Address: 10/20 Lake St, Caroline Springs VIC 3023, Australia
Phone: (03) 8358 0555
State: Victoria
City: Caroline Springs
Zip Code: 3023


Opening Hours

Monday: 7:00 AM – 3:00 AM
Tuesday: 7:00 AM – 3:00 AM
Wednesday: 7:00 AM – 3:00 AM
Thursday: 7:00 AM – 3:00 AM
Friday: 7:00 AM – 3:00 AM
Saturday: 7:00 AM – 3:00 AM
Sunday: 7:00 AM – 3:00 AM

Update Info

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Reviews
Morning coffee in Miss Caroline and over to Saige for a quick lunch. Service was prompt and couldn’t fault the food..well presented and enjoyable … couldn’t eat it all.nGood value for money with a lovely atmosphere seated overlooking the lake.nGreat place to sit and enjoy the view.nWill of course be back again…. Staff are lovely.. thank you John and Mel
We dined at Saige for lunch. First off, staff were super. Excellent service, friendly, helpful. Lovely location, seated overlooking the lake, it is a very well planned and beautiful venue. Our meals, chicken burger with egg extra $3 for an egg were very average. Tiny piece of chicken, enormous bun, soggy lettuce. The Taco Bowl, while well-presented, was very bland and flavourless. When you are dropping $32 for a chicken burger, you should probably get better value than this. It is a shame because it is a great venue, with awesome staff.
Headed to dinner in the sage Bistro with my husband on a Friday night- and from the first interaction to the last, we were really impressed by the service, the staff and the food.nNatasha took us to our seats, and suggested we try the “date night” special- shared entree platter and shared main of choice, a bottle of wine and dessert.nJesse was the area host who took our order and was so attentive when we needed plates, extra’s and drinks throughout the night.nnWe decided on the pork belly with fried rice and bok choy for the main, and it was HUGE for two people!nShared entree was also very generous, so by the time dessert came, we were full.nnThe quality of food was so good- could not fault it. Well priced for what we paid, and very well prepared, plated and tasty.nOne of our wait staff suggested we try the lamb shoulder next time, and we will be back for that!
We recently held our family reunion at WestWaters, catering for around 175 people, and it was absolutely perfect! From start to finish, the staff were attentive, friendly, and incredibly accommodating — nothing was ever too hard for them.nnThe event managers, Anthony and Kathy, were exceptional — so well-organised, respectful, and detail-oriented. They really listened to what we wanted and made sure everything ran smoothly. We also want to acknowledge Tash and Joshua, along with the rest of the waiting and hotel staff, for their outstanding support and professionalism throughout the entire weekend.nnThe function space was beautiful with a lovely view, the restaurant food was amazing, and the hotel rooms were clean, comfortable, and perfect for our interstate guests. Everyone who travelled from afar thoroughly enjoyed their stay.nnWe couldn’t have asked for a better venue or team to help bring our family together. We will definitely be back to hold another function here in the future. Highly recommend WestWaters for any event — big or small!
I had an Uncle and cousin fly in from Perth and as we're regular customers at WestWaters for dinners i.e. we live 5 mins away, we decided to take them out for a meal, based on our past positive experiences. No surprise that the food we got served was just as fresh/delicious as we've come to expect from the hardworking Chefs. The Waiter that looked after us was also very friendly and courteous. When I went to pay our bill, I was highly amazed at the Manager on Duty's Emma's fantastic customer service. She actually made me feel like a VIP, despite her not knowing I was a frequent customer at this place. Emma deserves a solo shout out as it's very rare for such high levels of customer service to be given/provided these days. Thank you Emma. You've reinforced my already strong conviction on how amazingly well run WestWaters is. You deserve a huge pay rise. Leaders as managers only delegate etc like you are very rare and I'm sure your staff feel valued when they're interacting with you.
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