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Medicare Lilydale

  1. Lilydale
  2. Boronia Local Government Office
  3. Doncaster East Local Government Office

Reviews, get directions and contact details for Medicare Lilydale

"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: Anderson St & Chapel Street, Lilydale VIC 3140, Australia
Phone: 13 24 68
State: Victoria
City: Lilydale
Zip Code: 3140


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
They should update there address on the old Centrelink office from Lilydale Market place to John St and the new name is SERVICE AUSTTALIA. Then put a sign outside new office in John St that Centrelink office is now called SERVICE AUSTRALIA. It would save a lot of time hunting around Lilydale for the office CHEEEEEE!
I just wanted to hand in PBS safety net form and was told l had to make an appointment. So frustrating that you can't do it on line.
I have had some trouble with this Centrelink in previous years but in recent time I feel the service has improved greatly. Both times I have visited in the last week have been a pleasant experience. I came to get a problem sorted out with some documentation and the staff were friendly and more than helpful with their explanations and assistance. They were able to book me in for an appointment and had my problem solved in less than 30 minutes. The other great thing is the reduction in waiting time, I remember years ago there would often be upwards of 30 people waiting to be served and it could take hours, but each time I came recently there was only 2-5 people and I was served in under 10 minutes.
Greetings are usually on point, friendly and staff are usually helpful. I have to admit there is one member of staff whom I didnt get the name of, she is very rude and made me feel quite intimated and small. She had a negative attitude and was extremely short/blunt. I expected better customer service from a government service. She definately is a let down to the entire team ar Lilydale Centrelink. I have given 2 stars because of the other team members who were lovely and more than happy to help and provide assistance with a polite and friendly manner.
Service upon entry is always polite and gentle and most staff members are empathetic and helpful, however, one staff member specifically is constantly condescending, rude and unhelpful. With the few unfortunate times I’ve had her I’ve left feeling throughly disrespected, it’s disappointing that this person works among genuine individuals who actually want to help. Honestly waiting two hours just to be sent away with no help at all is extremely unacceptable
I have been about half a dozen times to the Lilydale Centrelink and Medicare Office. Sometimes I have been alone and sometimes with friends. At every visit, staff have been cheerful, respectful and “gentle”. I think they do a great job under difficult circumstances.
We were having trouble with getting IHI. Ms. Mellissa helped us to getting it. Very much appreciated her work. Thank you.
I dealt with Kathy who sorted all of my Mum’s business for me. I found everyone in Centrelink Lilydale to be very efficient & very friendly
Happy to recommend 5 star Job provider MATCH WORKS in Lilydale They actually care about you I am now happily employed thanks to the beautiful Team in Job active & DES
Very helpful and caring .Made me feel alright as l was very stressed.I was very Thankful.
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Medicare Lilydale map

Directions to Medicare Lilydale with public transportation

Castella St/Maroondah Hwy (Lilydale) 240 meters
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Maroondah Hwy/Anderson St (Lilydale) 250 meters
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Lilydale Post Office/Maroondah Hwy (Lilydale) 310 meters
663
679
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683
685
965
Cobden Cres/Anderson St (Lilydale) 470 meters
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679
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965
Queen Rd/Maroondah Hwy (Lilydale) 480 meters
683
685
965

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