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Reviews, get directions and contact details for Knox City Council

About

The City of Knox is located approximately 25km from the Melbourne GPO and includes the suburbs of Bayswater, Boronia, Ferntree Gully, Knoxfield, Lysterfield, Rowville, Sassafras, Scoresby, The Basin, Upper Ferntree Gully, Wantirna, and Wantirna South.

Address: 511 Burwood Hwy, Wantirna South VIC 3152, Australia
Phone: (03) 9298 8000
ua.vog.civ.xonk@ccxonk
State: Victoria
City: Wantirna South
Zip Code: 3152


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Most secretive and unhelpful council, but maybe they’re all like that. We were having issues with our neighbour who was building an extension. We were not notified even though the works were less than 2m from our house and they were using our driveway for access. I asked the council to provide me with relevant legislature/guidelines regarding notification of works as we don’t understand how a building site that close doesn’t warrant notification. They stopped responding to my emails.nWe also had trouble with the neighbour building after hours and I spoke with the most condescending person, not helpful at all.nWhen you ask for information they stop responding to you. We’ve ended up moving as the neighbour became abusive. Absolutely disgusting behaviour from the council, thought they were meant to help their residents.nnUpdate: 11/12/25nSpoke to the planner today, who was VERY rude. I still don’t understand why we weren’t notified. She tried to pass the buck when I said the neighbour had been using our driveway, she said it’s a “civil matter.” Knox city council DO BETTER.
very bad customer servicenthe guys is working for planing and permanent is not understand about the building at all, just council charge money to much for everything and not thinknthe inspector its not understand at allnand very pull customers and planer Leo is not answer the phonenwe got the very bad experiencenIt's very bad councilnhis said you need change the fencenits very good condition fence
What a disgrace Knox council after previous photos and sent to you and asked 3 months ago and 5 calls to you about the state of the car park staff member replied 4 days ago it will be done before the finals that had 3 games on today and another 3 next week she said there was workers as we speak going out to fix this problem well guess what you failed and need to resign no wonder Knox council has 2 star rating and don’t blame Melbourne water as I stated it is the other end of the work being done end of were they are working
We’ve lived in Knox for almost 10 years and have always found their staff professional and responsive. Council have been good to deal with for a variety is issues/queries e.g. street cleaning, replacement bins, asset protection.
Road Safety hazard has been attended to partly by someone who takes road safety and loss of life and trauma seriously. A path has been mowed through the metre high grass. Never seen such overgrown grass causing road safety and a fire hazard on our Roads. Corner of High Street Rd and Wallace Road, Wantirna Sth. Still not ideal but at least now you can see a bit more of cars approaching. On a bend too in an 80 zone. I just pray that there are no serious collisions due to lack of visibility.
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