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Australia Post - The Pines LPO

  2. Templestowe Moving Company
  3. Doncaster East Post Office
  4. Doncaster East Local Government Office

Reviews, get directions and contact details for Australia Post - The Pines LPO

Address: Shop T54 181 Reynolds Road, The Pines Shopping Centre, Doncaster East VIC 3109, Australia
Phone: (03) 9842 4699
State: Victoria
Zip Code: 3109


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Overall poor to mediocre customer service experience at this outlet since the past couple of years, especially with one bespectacled lanky Asian male staff. One of the most outrageous experiences is, this guy insisted that I sign and acknowledge that I had received an item (an expensive limited edition multitool from US) which was missing from the registered packaged which I opened in front of him! Unbelievable. Of course I refused to sign for something which is missing. This guy did not offer to follow up on this screw up but threatened to call the police if I did not leave the premise. I was outraged and called the police myself and explained to them what transpired. The police were not amused too. No sane minds would acknowledge and sign for something they did not receive. This guy should be sacked. Period.
8 years ago (05-10-2017)
Got a slip in mail to go to this post office. Went there with no hi or anything, 10 minutes later the male comes back and hands the slip back to me and says goto Doncaster heights not here and walks away. I then said excuse me which post office is stamped on this for me to attend ? It was The Pines. Ok someone has stuffed up but not me. Don't make me out to be the idiot here. He just looked at me and didn't answer. Australia post. What's happening to your outlets ?
8 years ago (28-01-2017)
Terrible staff. Rude, blunt and mean. Blatantly over charged me with a payment. Did not try or even acknowledge let alone care less about her mistake. Every time I go it's like a new struggle. Will take my service to another post office this is just appalling!
9 years ago (25-10-2016)
Often get told that it's not their Job to check my PO Box for me when I had only one key & didn't have it on me. I once got my uncle to collect a parcel for us and they gave him the letter from the PO box not the actual parcel and told him that was all. They always act like it's a huge effort to do their job, they always forget to put an alert to the app they asked us to get so we would know when something was in the PO Box. They don't even put anything in when a Star Track has arrived so unless you know that a Star Track is arriving to your PO Box you will never know it is there because they just keep a book but don't tell you. Absolutely useless.
9 years ago (30-09-2016)
Disorganized and chaotic environment. Kind staff
8 years ago (08-07-2017)
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