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Reviews, get directions and contact details for Centrelink

Centrelink
"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: 3 William St, Boronia VIC 3155, Australia
Phone: 13 24 68
State: Victoria
City: Boronia
Zip Code: 3155


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Efficient and friendly staff. These centres have come along way, and a nicer environment now.
The staff seemed reasonable to me. The wait wasn’t too long and the people treated me like I mattered. This felt nice.
Just got a Medical certificate form the Doctor.. went to Centrelink only tobe told because my condition is bad they want todo thier own investigation lol. so declined my SU415 to get me to see thier people.. im pretty sure a SiC from TAC is plenty of evidence ive been in and out of hospitals and doctors for the past 4 years and now they want me todo activitys are you ducking kidding me!!! so mad with Center link. if i give you a doctors certificate you accept it you morons! im actually going to look into sueing them if this contiues!
When addressing the staff who are sitting down at her desk, you'll have to stand in front of a transparent plastic shield. There is no chair for customers to sit in front of the staff desk. This setup allows everyone in the center to hear what you're saying due to the necessity of speaking loudly to be heard by the seated staff. Some customers may attempt to lean down and speak quietly, but the staff will inevitably respond in a raised voice because of the barrier. If you wish to avoid any potential embarrassment and humiliation, you might consider visiting another branch with a different communication setup.
The first counter, the lady backed away and raised her hands, as if I was a germ, when I tried to hand her my healthcare card when she asked for my customer number. The second counter, a lovely lady who has worked here forever, I recall her face from 15 years ago when my kids were young. The third counter was nothing but condescension and disrespect. For some reason she told me that she studied finance at university. Good for you lady, I have a Cert.4 in financial services & Business Administration. And I can tell she's very rude, condescending, uncaring for common people and not effective or efficient.. You'd think I wanted her own personal stash of cash.nA total waste of my time and mental health. The second star is only for the lovely lady at the second counter. Counter 1 & 3 have absolutely no compassion or customer service skills. You can feel the malaise leaching off them. Oh and whilst sitting in the waiting area a small spider dropped right beside me, nearly on my head. What an apt Metaphor for my experience today, on my fiftieth birthday, cashless, as I have been waiting for a sickness payment since September 20th 2023. Nothing but frustration and disrespect and condescension from centrelink today. Two days ago I was on hold for two hours to speak to a social worker, then when put through to youth services? ?? I was told I'd get a callback. Lucky I'm not hanging by a noose waiting. I'd be long gone. Thanks social services safety net. For nothing but added stress
Comment on this business

Directions to Centrelink with public transportation


St Pauls Church/Dorset Rd (Boronia) 110 meters
737
Boronia Station/Erica Ave (Boronia) 140 meters
690
Boronia Station/Erica Ave (Boronia) 140 meters
755
Boronia Station/Erica Ave (Boronia) 150 meters
737
745
Boronia Station/Erica Ave (Boronia) 160 meters
753

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