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Reviews, get directions and contact details for King Living

King Living
Address: North Building, Home Hub Castle Hill, 17 Victoria Avenue, Castle Hill NSW 2154, Australia
Phone: (02) 8853 6766
State: New South Wales
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
The worst store manager I ever met. She told me that a wobbling leg is normal because it is 'adjustable'. If you ask what would be the solution for my problem, she said the product does not have any problem, but "you" do have a problem. what will be the solution? I asked then. She said " I don't know, I don't work in manufacturing, I don't work for CUSTOMER SERVICE! to be honest I don't know, you can come to our store, and ring the customer service from here." That will be the treatment you are going to have after YOU PAID 5000 dollars.
9 years ago (15-07-2016)
I recently took a side table back that had broken. It originally cost $120 and to replace it 2 years later it cost me $260 + a delivery fee into the store $25. I had to pick this up.... I complained as I had an extended warranty but 'oh no' that was for the lounge electrics only how convenient. After me complaining I got a 20% discount on the table and they waived the delivery fee (yes the one into store for me to then pick up). Can anyone tell me if their salary has increased to the extent of the price hike above in 2 years? It is just a cash grab nothing less. The sales assistant was good as I think she saw the ridiculousness of this. The store manager kept her distance from me and let her staff handle my complaint. Makes you wonder.......
9 years ago (08-02-2016)
Overpriced. Poor service.
8 years ago (13-09-2017)
Expensive and doesn't last. Showrooms look good but I have had nothing but problems with the lounge. It takes 8 weeks to get one made and delivered and they rang me on about the 6th week and told me they hadn't started it yet. Three years later and many warranty call outs the couch looks sloppy and terrible. It just cost me $1080 to buy a new cover for a two seater. The first cover I had pilled badly and needed replacing after 2 years. My house is constantly covered in feathers that push their way through the fabric of the back cushions. I constantly have to adjust the cover so that the seams are in the right place. The seat cushions have moved forward and now hang over the front of the couch towards the ground. They offer a warranty but failed to mention that after 2 years they charge a $75 call out fee. Everything takes them FOREVER. Save yourself the time and money and go somewhere else.
11 years ago (06-06-2014)
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