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Harvey Norman

  1. Castle Hill
  2. Baulkham Hills Furniture Store
  3. Castle Hill Department Store
  4. Baulkham Hills Department Store
  5. Castle Hill Furniture Store

Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: Shop 31 Level 1 North Building Home Hub Castle Hill Cnr Victoria Ave & Showgrou, Castle Hill NSW 2154, Australia
Phone: (02) 9840 8800
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I recently had floor installation done by Harvey Norman, and I couldn't be more pleased with the experience. From start to finish, the team's AK and Max reliable work ethic and guidance in choosing the right options suit my needs was excellent. They arrived on time and maintained a professional demeanour throughout the project.nWhat truly stood out was their meticulous attention to detail. Every aspect of the installation was handled with precision, ensuring a flawless finish.
Just came in looking for a vacuum and got served by Elliott. He was fantastic. So knowledgeable and passionate, very hard to get customer service like that these days. He deserves a raise
Worse experience i ever had with buying furniturenI bought a set of westport tables with marble top , marble got dark spots after just 2 weeks. When i asked their customer service and manager i was told that is how they are and you shouldn’t put anything hot on them.i only put my cup of tea on it and now my coffee table is full of dark spots.nWorse table and marble quality i ever seen.nReally disappointed with their quality and customer service, all they offered was buy another one .nNot worth buying it at all. Just a very heavy low quality marble top.
Having just read the horrifying reviews, and the disgraceful service I was subjected to from the Castle Hill store owner and Manager, it came as no surprise when I escalated my complaint to Head Office and the Customer Liaison Manager, Fiona.nnLast count was 6 phone calls and messages left for Fiona since 14 August and not once has she returned any calls. From my experience and those of other customer reviews, there appears to be a serious failure within the culture at Harvey Norman, especially the customer service model. Kay Page, CEO and its board of directors ought to take note, unless there are no long term plan for the business. The store owner and manager at Castle Hill and Fiona at Head office don't appear to have one.
Ordered a bed and mattress from Raymond Chan at HN Castle Hill on 3/8/24. At present, still no bed or mattress. Raymond advised it would take around 4 weeks for delivery. It has been over 8 weeks and still no word. Don’t buy from these amateurs. Typical sales person, over promise and under deliver.
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