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Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: Shop 31 Level 1 North Building Home Hub Castle Hill Cnr Victoria Ave & Showgrou, Castle Hill NSW 2154, Australia
Phone: (02) 9840 8800
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
We recently purchased two recliners and from the moment we walked into the store, we felt completely looked after. The level of care and attention we received didn’t stop once the purchase was made — the after-sales service has been equally outstanding. A special thank you to Michael for his support, patience, and understanding throughout the entire process. His professionalism and genuine approach made the experience stress-free and enjoyable. We are so impressed that we will definitely be returning to Michael when it’s time to invest in furnishing our new home.
Eli at Harvey Norman was absolutely wonderful to deal with! She was so patient and really listened to what we needed, making sure we found the right coffee machine for our home. On top of that, she also guided us in choosing the best robot vacuum mop — something I had been unsure about, but she made it easy and clear.nnHer product knowledge, friendly approach, and genuine care made the whole experience enjoyable and stress-free. I truly appreciate the time she spent helping us, and I couldn’t be happier with the choices we made. Eli is such an asset to the team, and I’d highly recommend asking for her if you want great advice and service.
nnWe had such a fantastic experience with Eli at Harvey Norman! From the moment we walked in, she was incredibly welcoming, patient, and knowledgeable. Eli took the time to really understand what we were looking for and walked us through all the details clearly and thoroughly.nnShe not only helped us choose the perfect coffee machine, explaining all the features and giving us practical tips, but also guided us in purchasing the right robot vacuum mop for our needs. The level of detail, care, and honesty she provided made the whole process stress-free and enjoyable.nnThanks to Eli, we left feeling confident with our purchases and excited to start using them. Truly outstanding service — she went above and beyond! Highly recommend asking for Eli if you’re looking for genuine help and expertise.
Please do not buy anything from Harvey Norman Online it is totally disappointing and they are acting poorly in customer service. I wanted to buy something online and I wasn’t sure about the specifications so I called the store and then based on the received information I bought the item it got delivered and I realized it was not what I expected and the information was wrong. The same day that I received the item I contacted them the store did not take any responsibility and now after 1 week the online support has not helped me to return the item while they have mentioned that according to the supplier policy I can return the item for 14 days after the purchase. I received the worst customer service and I am still following up with them every day but no progress.I even haven’t opened the item.
nnI had an outstanding experience with Nasrin at Harvey Norman Castle Hill. She was incredibly approachable, friendly, and exceptionally professional from start to finish. Nasrin has an impressive depth of knowledge about different types of mattresses and beds, which made it so much easier for me to understand my options.nnI asked her numerous questions, and she answered every single one with patience, clarity, and the best manners. Her guidance was honest, helpful, and never rushed—something I truly appreciated.nnI would highly recommend Nasrin to anyone visiting the bedding section at Harvey Norman Castle Hill. She made the whole experience enjoyable and stress-free.nnThank you, lovely Nasrin!
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