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ibis budget Sydney Airport

  1. Mascot
  2. New South Wales Lodging

Reviews, get directions and contact details for ibis budget Sydney Airport

ibis budget Sydney Airport

About

Stylish yet comfortable, each of the 200 guest rooms at Ibis Budget Sydney Airport are well appointed and tastefully decorated for a good night's sleep.

Address: 5 Ross Smith Ave, Mascot NSW 2020, Australia
Phone: (02) 8339 1840
moc.rocca@7595h
State: New South Wales
City: Mascot
Zip Code: 2020


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Adequate room and bathroom size. Everything was super clean. Decent space to move around, clean well made bed, fridge was working properly and shower’s hot water pressure was good too.nnWas quite sceptical while booking it reading the reviews but we did not have a single complaint.nnWe stayed a little longer than the checkout time and the charges for the same were very nominal.nStaff at the reception is very helpful and friendly.nnThere are a few eateries too in walking distance.
Convenient lock if you're flying... But there's no other reason I'd stay here. The beds were comfy enough... The room was cosy for our family of 4. You get what you pay for! Very basic bathroom, no face washer supplied for instance. All in one shower gel/shampoo. The whole shower/bathroom floor gets wet when you use the shower. The service was fast and straightforward. Again no problem with it, but I would never stay here unless I'm going to the airport.
Great for airport accomodation!nGreat prices, comfy beds, clean rooms.nDownside - parking is scarce, we was fortunate to find a close park. Lifts are dodgy with some buttons not working… the vending machines weren’t working either. The entrance/ check in bit also smelt of bad B.O.
Would give 0 stars if I could. Horrendous services, due to system error my room key wouldn't work. This happened to everyone. But instead of trying to solve the issue, the idiotic staff just kept giving cards out sending people up the elevator to be locked out. Causing more confusion.nnI better receive a refund through booking. Since I booked a room for a night, not 4 damn hours.nnWas also told by staff to go to my floor, which I stated to them. And they would proceed to come and unlock my room.nThat was 20 minutes ago.nnUnprofessional management, no sense of urgency, dirty, lack of staff.nnPutrid place, even an ibis wouldn't want to stay here.
The hotel was a great location and easy to walk to the train station and local shops. Check in was easy however we arrived about two hours before our check in time. They advised we could leave our bags in one of the rooms which was ready but if we wanted access to the other two rooms we would need to pay a fee.nnWe stayed for six nights and overall the space in the rooms were a good size and the bed was very comfortable. We did have to ask for two extra cups per room as they only supplied one cup per room for a room that was meant for three people. Reception was very accommodating and contacted housekeeping straight away and we did not have to wait long.nnWe decided to have dinner in the hotel on our first night as we had been travelling all day. When we got to the bar to order food, we were told it would be over 1hour wait.nnWhen we checked in, reception told us the rooms would be cleaned every 2 days however, the clean was not very thorough. Only the bed was made and rubbish taken out. We had used the cups/spoon and all the sugar. The sugar was not replaced and neither were the dirty cups and spoon.nnOn our last night the toilet started leaking water into the bowl, however, it was not filling up. We advised reception and they were very happy to move us so we would be more comfortable.nnOverall the stay was good and the staff were friendly.
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