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Reviews, get directions and contact details for Pullman Sydney Airport

Pullman Sydney Airport

About

Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel.

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Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel. This upscale hotel offers 229 luxurious rooms and suites with extensive meeting facilities. Each room features open design, contemporary furnishing, double glazed windows and block out curtains to ensure you are well rested whilst in transit. Perfect for leisure and business travellers who expect comfort away from home.

Address: 191 O'Riordan St, Mascot NSW 2020, Australia
Phone: (02) 8398 4600
State: New South Wales
Zip Code: 2020


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
The hotel was clean, the gym was clean and modern, which was greatly appreciated. The shower was warm and not hot, which was a bit disappointing. The pillows were not thick, and a bit lumpy. There were no sheets under the doonas, which we found different. One of the cards given for our room and elevator did not work. There were items from the last guests still under the bed. The gentleman in reception was lovely and warm. Overall, the value for the money we paid was reasonable in comparison to the other hotels.
This Pullman hotel is pretty much as most Pullman hotels around the world. The room is comfortable and a reasonable size. The king size bed was lovely and comfortable. My only complaint is that there was only one cup and saucer in our room. Also, they only supply enough coffee for one cup each. For the price paid, enough coffee for at least two cups each should be provided. That aside, the hotel was very nice, as expected. The staff are lovely, cheerful and happy to help. The restaurant serves delicious food. The staff that served our table were excellent. One chap from Nepal provided great, friendly service. Another staff member, with ginger hair and beard, was immaculately turned out and was just so attentive and professional, I am not sure if he is the manager if not, he should be. Unfortunately, I don't know their names, but they are a great asset, I believe, to the Pullman.
My experience at Pullman Sydney Airport was nothing short of exceptional. From the moment I arrived, the staff demonstrated a level of hospitality that exceeded all expectations. I must give special recognition to Stewart at the concierge desk, whose swift organization of parking for my oversized vehicle was impressive and greatly appreciated. His efficiency ensured that my stay got off to a fantastic start. Throughout my time at the hotel, the service remained consistently outstanding. Every staff member I encountered was friendly, attentive, and eager to ensure my comfort.nnThe accommodations were equally impressive. My room was spacious, elegantly furnished, and impeccably clean, providing a relaxing retreat after a day of work. The amenities offered were convenient, and the central location of the hotel made it easy to access Sydney Airport.nnOverall, my stay at Pullman Sydney Airport surpassed all expectations. I wholeheartedly recommend this establishment to anyone visiting Sydney, whether for business or leisure. The exceptional service, attention to detail, and comfortable accommodations made it a truly memorable experience. I look forward to returning on my next trip to the city.
Our overnight stay between flights was restful. Late dinner in the dining room and early breakfast worked well for us.nThe only downside was the lack of shuttles to the hotel. As we are not regulars yet, it was harrowing for two tired people.
Easy check in and despite issues with room key coding, staff went out of their way to get me into my room and comfortable. As soon as the key was coded they delivered it to the room. Bed was very comfortable and rooms modern, sleek and spotless with all advertised ammenities. The room was quiet despite facing out to a busy road. Check out was quick and easy. Staff were extremely polite and helpful.
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