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Harvey Norman

  2. Eagleby Department Store
  3. Loganholme Store
  4. Loganholme Department Store
  5. Loganholme Furniture Store

Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: 3878-3892 Pacific Highway, Loganholme QLD 4129, Australia
Phone: (07) 3440 9200
moc.namronyevrah.ua@tsrifremotsuc
State: Queensland
Zip Code: 4129


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
We bought them around the same day and they were all delivered on time at the same time in one piece without any issues. Although we got the display dining set as last piece and needed before Christmas, we still paid at the same price as the brand new stock. But we could not complain about the quality as we liked the style and suits best our brand new home colour scheme as if we customised it. We’re happy of the appliances we ordered too.
ONE STAR IS TO MUCH SHOULD BE -5 starsnMy daughter in law bought a coffee machine from Loganholme , we got it home it worked once, then for 2 days afterwards it would not work properly, we tried at least 4 pods with no luck, the water would not pour. So we took it back in store at Loganholme and the staff member tried it , the first pod did not work doing the same thing, then the second pod did work, the lady said it definitely was inconsistent so I asked for a refund. She said sure they had to call Nespresso as it was done by them, but I would have my refund in around 3 days. The next day Alesha called my daughter in law to say that they would not be doing a refund as the machine is now working and seen as how the girl who saw it not working had not noted it down then they wanted to return the machine to her. We actually went to JB Hi Fi after being told we were getting a refund and bought another machine. Long and short of it they refused to give a refund and did give a new machine but not happy with the service, staff are useless and manager who could have just given a refund refused.It does say on looking up there policy:-nnIf you are not completely satisfied with your purchase, you may return your item to your preferred Harvey Norman store including products purchased online, within 14 days from the date you receive the goods, for exchange, Gift Card, or refund terms and conditions, and exclusions apply.nI will be taking this up with consumer affairs, and will never buy from Harvey Norman again, especially Loganholme who has the worst customer service I’ve ever experienced. Even the old lady at service help desk was rude and unhelpful. Both Bundall and Garden City were very helpful with advice I’d never go back to HN Loganholme. Just an update Garden City Harvey Norman is amazing, I called them with our problem and they said come up and we did , they were so nice and refunded the money straight away. Thankyou Danielle and Monica you guys rock and your store has awesome customer service.
Purchased a new vacuum recently and had such a positive experience! Kat, the salesperson who served me, was so helpful and friendly. She was super knowledgeable and went out of her way to help me pick the perfect vacuum for my needs. I will be back very soon for some long-overdue appliance replacements and I will be asking for Kat when I do!
It seems Harvey Norman is dieing a slow death. Encountered 2 out of 3 staff that were strangely rude. Had never been to this store before and walked in to the furniture area and asked where I would go to pick up a click and collect cooktop. The response I got was does it look like we have cooktops here. I walked to the electrical area and asked the same question, the lady argued that my ceramic cooktop was an oven. At this point I am looking for a hidden camera, thankfully the warehouse guy was a legend.
At Harvey Norman today 12/11/24 between 11 -12pm. Lot of staff but only one counter open for purchases, the slowest service ever.nWon’t be returning. Good Guys are just down the road that’s where we’ll be going instead of Harvey Norman.
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