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Reviews, get directions and contact details for Gateway Volkswagen

Gateway Volkswagen
Address: 8-12 Heaths Rd, Hoppers Crossing VIC 3029, Australia
Phone: 1300 087 001
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed


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Reviews
If you are looking to buy a Volkswagen you have to come and meet Richard and his team. Grate service.. Grate price.. Grate people.. Keep up the good work!!
7 years ago (09-03-2018)
Daughter put her much loved limited edition car in for a coolant issue and it was totalled while in their care. As they keep saying, it was not "their fault" so my daughter has had to go through her insurance, has not been able to work over the busiest time of the year and is still unable to work. She was not provided details of the accident and has only been given the third party's name and address even though she has asked time and time again. She has been sent legal letters, ,threatened with defamation and that the car she was loaned would be reported stolen if she did not return it the next day. There has been absolutely no empathy - just a "it's not our fault ... it's the same as if you had an accident in your car." A director even said "We could throw our hands up in the air and not do anything but we're not that sort of people." I guess you are!
7 years ago (10-01-2018)
Chris was able to clearly answer all my questions and built a good relationship. He was also able to shave the price to an agreed amount. Natalie was excellent in handing the car over and very engaging in her manner. The car was beautifully prepared.
8 years ago (25-08-2017)
Just thought I'd post about my experience with Werribee Volkswagen from the past week! I initially came in not looking to buy just yet but i saw something that caught my eye! Daniel was so lovely with telling me how everything worked since I had never traded in a vehicle before or bought from a dealership! And before I knew it Shane had given me an amazing price as well as other extra things to sweeten the deal and I was in the finance office with Stuart approved for a loan! I picked up my car today and I'm extremely happy with how everything turned out! Thanks to all the lovely people I met there during the week and extra special thanks to Daniel for all your help and always laughing at my jokes!
8 years ago (11-05-2017)
Sales team are great, its just a pity the after sales service and vehicle servicing is extremely poor. Inexperienced customer service team, poor turn around on warranty spare parts (twice). Extremely happy with the vehicle its just a pity this brings the whole experience down
8 years ago (26-10-2017)
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