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Furniture Galore

  1. Springvale
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Furniture Galore
Address: 21/917 Princes Hwy, Springvale VIC 3171, Australia
Phone: (03) 9543 4361
State: Victoria
City: Springvale
Zip Code: 3171


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Unfortunately 1 is the lowest rating so cannot go below that. Worst customer service experience you can ever have. They delivered an old showroom stock without proper base for the couch and spring not working. Afyer repeated call gave false promise if delivering it with a new one in 2 months time then said goods din't arrive or given to another customer. Never buy it from furniture galore even it is cheaper by any chance you will end up behind them for a long while.
Extremely disappointing and would strongly advise to any customer to shop elsewhere. They lied to me about the dining table I ordered not being available and it was is the store the whole time I waited 3 months. The table was then delivered without any knowledge or support to build it. Absolutely shocking service the whole time.
I bought bedroom set and paid the full amount. I received bed and tallboy but not bed side table. While inquiring they said got delayed in shipment. Its been nearly six months since i place order and still waiting. A worst place to buy furniture. I wish i could give them negative star.
Bought a Queen bed from these guys. One of the pieces had the drill holes incorrectly placed. Not out of the ordinary with cheap furniture, but the process of getting it replaced was dreadful. Staff at this store were incredibly rude and defensive when I tried to make the claim. Was directed to the website to make the claim with no guidance at all. They're either completely inept at processing returns, or they're so overwhelmed with them they can't deal with the volume. Never again.
Purchased a "brandnew" dining table with 6 chairs that were visibly damaged in 8 areas!!! Damaged wood covered up with wood putty. Just appalling!!! Corner of table was split with poorly joint wood. The guy at the store said he'll arrange for returns pickup on Monday from my house. Today is Monday, apparently no arrangement had been made. Lazy fella. If U see Furniture Galore... Don't enter. Just thank the Lord there is IKEA!!!
if they don't have stock of what you want, don't put deposit and wait for it. I was buying a sofa and dining table there, told me next month delivery, then another month, after 2 month waiting, told me need to wait one more month, canceled my order and search from other place.
An year ago i bought a fabric Shane corner lounge. At one place it is completely wrecked and sinked when seated. :
Shocking customer experience. Will never ever be back and unfortunately they have wrecked the whole brand reputation for me. Simply pathetic.
One of the worst customer services Ive ever had. The staffs here are rude and arrogant. Will never come this shop again.
Cheap furniture and not bad quality
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