Focus on Furniture

Reviews, get directions and contact details for Focus on Furniture

Address: 9/825 Princes Hwy, Pakenham VIC 3810, Australia

Phone: (03) 5941 9944

Website

State: Victoria

Zip Code: 3810

Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Where did the Australian made lounges go. Focus on furniture is just another importer  now. Disappointed

 7 years ago (18-12-2017)

Brought a couple of things from there and they have lasted the test of time!

 7 years ago (22-02-2018)

Purchased a hallway table and was told I would have to pick it up in 6 weeks. 3  months later I was still waiting for the call they promised. I gave them a ring and they gave me the ''oh yeah it's coming in tomorrow'' response. Had to pick it up from a completely different suburb because that's where their head office is located and I could only pick it up during very restricted hours. Brought the product home and while attempting to put it together found that it was missing two pieces, that one piece of wood was cut the wrong length and that the wood itself had no holes drilled into it.... rang the store and was told that no one there knows the refund policy because apparently it's ''all done through head office''. Was also told we would have to return it through head office during the restricted hours that they will allow us to return it. Overall, horrible customer service, ridiculous processes with absolutely poor communication, all for a product that is faulty and missing parts.

 9 years ago (19-06-2016)

had no issues with staff and the delivery drivers were lovely however they left all the boxes and rubbish out the front of my house, i rang the store in pakenham and told them and she just said to me they dont take the boxes and i have no way of disposing them as they are massive boxes. poor poor part of their service if you ask me! considering they charge a mint for their furniture.

 8 years ago (30-07-2016)

We had a fantastic experience with the team at focus in pakenham! Christine was so helpful, and very paitent with me. And the delivery drivers, wow! There service was outstanding. Couldn't of asked for a better experience. Thankyou!!

 9 years ago (10-07-2016)

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Focus on Furniture

Reviews, get directions and contact details for Focus on Furniture

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