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ALDI Pakenham

  1. Pakenham
  2. Pakenham Grocery Or Supermarket
  3. Pakenham Store

Reviews, get directions and contact details for ALDI Pakenham

ALDI Pakenham

Story

ALDI is a discount supermarket that offers Smarter Shopping, providing customers with incredibly high quality items at the lowest possible prices.

Address: 1-3 Portobello Rd, Pakenham VIC 3810, Australia
Phone: 13 25 34
State: Victoria
City: Pakenham
Zip Code: 3810


Opening Hours

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 8:30 AM – 8:00 PM
Sunday: 8:30 AM – 8:00 PM

Update Info

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Reviews
Review for Manager Lilian – ALDI PakenhamnnI had a very disappointing experience today at ALDI Pakenham with Manager Lilian. She was extremely rude and unprofessional throughout the checkout process. I was with my three boys and had two trolleys, and instead of offering basic courtesy or guidance, she spoke to my kids in a harsh tone, telling them to “move,” even though they were already standing in the correct place. The actual obstruction was another customer’s large trolley, yet she chose to direct her attitude toward my children.nnWhen I politely addressed the issue, she interrupted me and insisted she “wasn’t rude,” showing no manners or willingness to listen. The worst part was when she very arrogantly stated, “I’m the manager,” as if that justified her behaviour. A manager should set the highest standard of customer service, not use the title to talk down to customers.nnAfter checking online, I noticed other negative reviews mentioning her behaviour — even a photo posted by another unhappy customer. Clearly, this is not an isolated incident.nnALDI should seriously reconsider employing someone in a manager role who lacks basic customer service skills, friendliness, and respect. A manager is supposed to lead by example, not behave in a grumpy, egoistic, or dismissive manner. My family and I left feeling shocked and uncomfortable — something that should never happen during a simple grocery trip.
We love Aldi Some of our favourites are the frozen roti bread, frozen bao buns, the European chocolate, dried fruit, salmon and dairy products.
Apparently opening hour on a Saturday morning is the best time for staff to restock shelves. Seriously, you open at 8.30am, have your staff do their job and off the floor before the busy time
I was down from Brisbane visiting family and stopped in here to grab a few bits for dinner. It was a cold day, so I was wearing warmer clothes. While doing my shop, I couldn’t help but notice a staff member constantly hovering in my peripheral vision. Every time I paused to check my shopping list or browse for something else to add, they stopped too.nnTo see if it was just coincidence, I deliberately changed the order of what I was buying, walking from one end of the store to the other for single items. Sure enough, they followed and pretended to move things around every time I stopped. This went on until I paid for my groceries.nnI don’t appreciate being shadowed like that, and there was no reason or justification for it. It made the whole shopping experience uncomfortable and unpleasant.
I haven’t shopped at Aldi for awhile and after haven’t returned there’s been a few changes. They now have self serve checkouts but if you buy alcohol you have to go into the served checkout.
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