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David Jones

  1. Burwood
  2. New South Wales Store

Reviews, get directions and contact details for David Jones

David Jones
Address: 100 Burwood Rd, Burwood NSW 2134, Australia
Phone: (02) 8746 1600
State: New South Wales
City: Burwood
Zip Code: 2134


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:30 AM – 6:00 PM

Update Info

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Reviews
Minimally helpful staff. (possibly because I am young and they didn't see me as making a large purchase so didn't bother with me?) I went to David Jones to look for a dinner plate set as a gift for a friend's wedding. The friend had requested us to try to support Australian brands/designers/makers if we could. I understand that most products are made in China or overseas, so I was looking for the brands in particular. I walked up to two ladies at the cash register and asked if they knew of any designers/brands. They answered and said that there probably weren't any, having a quick look nearby and some products that may have been. They couldn't find any and perhaps they were busy (this morning at 10am) so they left me to then have a look around by myself. It was difficult to locate them, and at one point I found two ladies standing together chatting. I reapproached them a couple of times later to ask other questions, and they did give me answers, however were not helpful beyond that. I ended up googling the brands and looking around at all the products before I decided on which to purchase.
7 years ago (23-02-2018)
They act like they work in a franchise store. I was offered (basically forced as they offered me only one option) to get a refund for the item I bought online and suppose to pick up from this store. They also suggested me to make separate purchase in other store but my fund will be cleared in 3 days (DJ-Paypal-MyBank. And the offer may end by that time. Moreover, why I have to deal with all these? This people should learn something from their competitor. Their competitor in Parramatta did not had the stock and internally transfered the item from Miranda and offered me collection from same store with an apology for delaying 1 day. Complete disappointment.
7 years ago (11-01-2018)
Very classy looking, although the price is very expensive and a bit steep for the average shopper.
7 years ago (25-01-2018)
Worst customer service in Sydney. By that far its not funny. Now I know why share prices in DJ,s has dropped u should sack your hiring people. And start from scratch. Or maybe go back to school and learn some manners.
7 years ago (04-01-2018)
Today I went with my mum to DJ Burwood. In the perfume section looking at men’s perfume for a Christmas gift and we are approached by a sales woman, my mum politely declines her service advising we are okay, the sales woman politely smiles and nods then leaves. A Givenchy perfume-Mens delights us and I pick up a 100ml to purchase. We turn and walk to the counter which is about 2metres away. My mum and I are discussing family gifts we have and haven’t got; when I can hear a faint female voice saying “is it just the givenchy?” From behind us. My mum who has not that great hearing is continuing her story and I choose to ignore a random and listen to my mum intently. All of a sudden (a metre now away from the counter) a female sales assistant is in front of us with her stance legs open with both arms out in front of her and she says “will you be getting that Givenchy?” .. in absolute surprise my mum is wondering why she is in such a stance , and the earlier sales assistant joins the lady but is still smiling in a “I’m sorry” way. I respond to this offensive lady stating “Well we’re not done yet!?” And she says “oh” remains standing, now if you readers are not in retail, there’s a way sales assistance will stand and be in your face if they are trying to catch you from stealing. This stance was completely it! I was beyond offended and honestly ‘ I felt like this was a racial call. Being from a Polynesian background you get it in some places and in other places you don’t. But omg.. my own neighbourhood! Never mind that - but I worked at DJ Burwood before and never come across such horrible rude service. Imagine she was my colleague!!! Ah! I ended up saying to her she is a rude b1tch(while waiting for tap and go to process coz I loved that perfume and possibly wanted to show her I have money- sad I know). She didn’t say anything but stay quiet. So to the skinny blonde streaked lady on the perfume section, who wore no name tag but managed to put on your tacky pink and blue eye shadows around your eyes - ergh... and thank you for making my mind up about Never working at DJ again and never recommending this store to anybody.
7 years ago (21-12-2017)
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