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Australia Post

  1. Neutral Bay
  2. New South Wales Post Office

Reviews, get directions and contact details for Australia Post

Australia Post
Address: 135 Military Rd, Neutral Bay NSW 2089, Australia
Phone: 13 13 18
State: New South Wales
City: Neutral Bay
Zip Code: 2089


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I've experienced many Post Offices and this is one of the best and well-staffed. Exceptionally helpful, friendly workers and management. They really work hard to minimise the wait in queues, and try to make customers happy!
7 years ago (10-03-2018)
Rude staff, extremely incompetent. Lennie mislead me by saying it ‘s not possible to send a mobile phone by airmail. So she sent it by road mail and the item is now lost. After going home, I searched Aus post website and found out she was wrong. Went back to store to tell this to Lennie and she was very rude and only said “ that ‘s what I know, they must have changed the rules”. I have been on the phone with Aus post since the item was apparently lost and went back to store today again for a complaint to the manager, only to discover other staff don’t know this fact either. The managet told me the rules had just changed 4 months ago So she didn’t know and not taking responsibility. He lied about the 4 months as the aus post pdf was dated back to Sep 2017 and specifically mentioned mobile phones can be sent domestically by air.He also said I should have asked to be served by someone else! Then he referred me to Hong to lodge a complaint. Hong was asking me to prove that mobile phones can be sent by air by providing the info on the pdf from Aus post that I claim I have seen, otherwise he wouldn’t be able to help me! He said I ‘m the one claiming so I have to show it! He was holding up many customers behind me while I was searching a 48 page pdf! And he was doing nothing, not searching the website himself or asking the manager or calling Aus post for verification! The manager and Hong tried to defend the employee Lennie and make up excuses and lies to not admit to their poor knowledge, performance training as well as the store management. Nobody at this store wears a name badge and they refuse to give out their names too. Pathetic post office! My worst experience of customer service and quality of service in life! Stay away from this shop!
7 years ago (11-04-2018)
Collected my lost purse in the P.O. after 10 days, all intact. Thank you ladies and especially thanks to the good soul who handed it in.
7 years ago (04-10-2017)
This is the only post office that I go to. I never have any issues with any of the staff members. Everyone is alway polite, nice and very helpful. Sometime the wait line in could get pretty long and it does take a while to pick up/ send a parcel. I guess one of the reason why they are so busy all the time is because no one wants to deal with Cremorne Junction LPO. Thank you!
8 years ago (23-05-2017)
At the spot 5pm. just to pick up parcel. Have got the door closed in front of my face. One of the ladies (customer) with 2 little kids had been trapped inside waiting 5 min for the door to be open by 'friendly staff'. Well I'm a chef working from 10 am untill 10,11 pm and we are still cooking even after closing times!
7 years ago (04-07-2017)
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