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Reviews, get directions and contact details for Aquahub

Aquahub

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Visit our website for more info:
http://www.maroondahleisure.com.au/venues/aquahub/

Address: 11 Civic Square, Croydon VIC 3136, Australia
Phone: (03) 9294 5500
ua.vog.civ.hadnooram@buhauqa
State: Victoria
City: Croydon
Zip Code: 3136


Opening Hours

Monday: 5:30 AM – 10:00 PM
Tuesday: 5:30 AM – 10:00 PM
Wednesday: 5:30 AM – 10:00 PM
Thursday: 5:30 AM – 10:00 PM
Friday: 5:30 AM – 9:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM


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Reviews
Cancelled our son’s membership in November 2024. Still being charged in January 2025. As they said ‘it didn’t go through’ even though we received a phone call a day later asking why we’re leaving and what they could improve on. They won’t provide a refund. They just want your money, don’t care if you aren’t attending for weeks, they don’t follow up. Very poor customer service.
Staff are great but breakdowns and maintenance issues are par for the course. It's run like its a council asset not for the benefit of the community. It's been closed for months now, even though all tiling work is completed. I bet when it reopens the spa and sauna will break down every month once again
If only they could keep the facilities functioning for a whole year. From toilets to the entire pool.... They'll still charge you full price all year round though. C's
This place is always under construction or somethings not working. Constantly! For the past 3 years or so the whole sauna/ spa area has had issues causing closures on-a weekly basis. Charging members a fee for not providing service is not good. Unfortunately because it’s a council run facility, they can do whatever they want and not be accountable. The mens urinals are disgustingly with pink bacteria at times festering away. It’s absolutely disgusting from a health and safety point of view. I only wish aqua nation was closer.
I think they took advantage of people when they informed us the swimming lessons cancelled for summer and the swimming pool is closed for renovation. And we found out they kept charging us for 6 weeks without telling us because the outside swimming pool isn’t closed.
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