Turners Cars Manukau

Dude pulled up over an hour late to my appraisal appointment. Then offered me 14 thousand dollars under market value for my car. 1k they offered for my 2009 toyota hiacennWould literally be offered more from a scrap yard.nnGreat experience

Communication is lack, and they have different mobile numbers to communicate from. Went in for appraisal appointment, they just took photos and was told that's they'll be in contact. They didn't get back to me until I text next day and got a reply from a different mobile number, asked a question never got an answer back. As a customer, i felt like the gentleman didn't want to serve..sorry i don't recomend it

Disappointed. Considering Jojo was such a friendly dude. Booked an appraisal for my car and a test drive for another on the same day. Got there to find out that the car I was planning on testing and buying was at their mechanics being given some final touches done on the body, so I didn't even get to see the car in person. Was told that the car wouldn't be back at the yard until Monday and that they would call me once it was returned to their yard. Jojo even said he'd put my name down next to the car as some form of indication that I was interested in purchasing it. Come Monday, while waiting for their call, I decided to check their website, and I come to find out that the car I was waiting for over the weekend had already been sold. Called up Turners and spoke to a lovely lady named Sharon who told me that the car had indeed been sold. Can't be too mad because I didn't secure the vehicle with a deposit, but extremely disappointed at the outcome. Decided to go to GVI and ended up buying a very nice vehicle from them instead.

Made an appointment to view a car. I was there a few minutes early and had to wait almost 45 minutes after my appointment time to be attended to. Salesman did not know much about the car I went to look at. Kept giving me false info when I was asking about features etc. Would have been happier if he just said he did not know and will check rather than lying to me.

If I could have given zero stars I would. Do not use this branch, no end of issues from purchase, hazardous petrol leak, worn and scalloped tyres, manifold issues, all which should have warranted a failed WOF!! Customer service from Shane Murphy was condescending and abrupt. MTA advice that this should not have been sold as it was, however this company isn’t an MTA Member!!! Steer well clear and go buy elsewhere.

Directions to Turners Cars Manukau with public transportation

---