East Auckland BMW

Aaron Chen, the salesperson, is exceptional at his job. We bought an X7 from him, and the process was quick and easy. He is very efficient at his job.nHe got someone in to appraise our trade in, he made it happen in 10 minutes or less.nI'm sure East Auckland BMW takes good care of him as he is a great asset to the company. Thanks heaps for your great service, Aaron. we will definitely do future purchases with you.

Such a lovely customer service! Olivia at reception was lovely with offering some help and coffee, very polite and positive. Shantelle at service team explained everything with good sense of humor and it was nice to talk to her. My car was fully groomed and serviced pretty quickly. Would definitely go there again. A+++++

I had a very bad experience with them. I decided to go to East BMW company to make sure that my car will be taking care of properly. But now, I don’t trust them, they are cheaters and a bunch of rip-offs. Last August 17, 2023, I went there to get my car checked as I have concerns about my car underneath and pedal brake. Then when I had a discussion with Shantelle, I agreed to let them check my engine light, control light as advised. Test drive was done. Vehicle was scanned for fault codes. Checked UNDER vehicle for any damage as this is my concern because had a bump few days ago. And they said the only problem is my battery and they’d charged it and all looks ok. And also my brake fluid is due to be replaced next month. So, as my car is due for WOF last September 26, 2023, I went there and let them do my WOF. And they informed me a lot of problems about my car. As you can see in the images I uploaded. How come you guys checked my car last August 17, 2023 and told me that my car is okay and there’s no damage underneath? and I did not even used that car for 2 weeks because I’m out of town. And I always use my car from home to work ONLY. And then when they check it last Sept26, they found damages underneath. That’s a big question for me because I trusted you guys to check my car for the first time because my main concern at that time is my car underneath!!! And then now there are damages in it! How will it occur within a month???? Please see the images! You are a bunch of cheaters and rip-offs. I do not recommend this company to anyone. This company should be audited properly as there’s a lot of complaints about them.

Had a good service experience in East Auckland BMW. Not too happy with the new car quality but Tian and Dave got it sorted. 5 stars to the service department.

100% professional customer service. Staff are very friendly; and service people have a full range of knowledge of their business.nTian and Aaron was an amazing person who can help all your BMW staffs.

Directions to East Auckland BMW with public transportation

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