Travellers Autobarn Campervan Hire Auckland

Let's say on your second day if driving you feel that the brakes are not working very good, and then mechanic that examine it says that breaks area is very rusty and you should not even drive it for one minute because it's an accident hazard, but it's Saturday at 11am, you'll have to wait until Monday for it to maybe be fixed.nnI would assume that the company would go out of the way to make sure I have a new vehicle that day and they will take care of the rest, but I was wrong !nnow after paying them more than 6,000$ I have to waste three days out of my holiday to wait maybe the car will be fixed.nnAlthough the guy that I talk to from customer service was really nice and understanding, and I think he did the best that he could, and booked a campground nearby for the next two days, it's hardly the place I wanted to spend time. I was not even going to stop in this area and now I'm here for three days, and I don't even know what will happen after the mechanical check it or try to fix it on Monday.nnFor such a big company and for something that cost so much I would definitely expect different service, and for sure wouldn't have to worry about if my breaks are working or not working in a country that is full with Hills and downhills.

Rented the Chubby. Overall, not worth the value.nnPros:nPick up staff was great. Very friendly and helpful. I was able to sleep great. The portable heater was clutch. I really like that the curtains are pre installed some camper’s I’ve rented you have to hang them up. I didn’t use the sink/pots/etc.nnCons:nThe van is old. You are asked to check all the fluids either daily or every other. Driving it, it felt unsafe; brakes squeaking constantly, turning it to the left felt unstable - almost like it was going to tip over. They expect you to clean it or there is a ridiculous fee…take into account there are visible rust/dings/dents but I have to pressure wash dirt off of it? Ok.nnThe thing that infuriated me the most….nOne day I was locked out of the van, in my pajamas, in 2 degree weather, for nearly 3 hours because of a “locking” issue on the door. When I finally got access to a phone I called the support line, no answer and got a message “sorry nobody is available please try again another time.” HOW IS THIS YOUR EMERGENCY LINE???nThankfully, with the help of a local, I was able to get a locksmith to come out.nnI won’t rent from them again. Do yourself a favor and find a company with newer vehicles, the extra money spent will be worth the piece of mind.

The campervan was not in the best of shapes, it clearly had see better days and many miles, but it was fully functional and worked like a charm. Special shout out to the staff though, in particular Marcel who was fantastic! Camping & trails app reco, advice, favourite spots… they made the trip way better than planned

We were travelling with the campervan for three weeks in mid-November. The handover went smoothly. Competent and friendly Marcel. We had a few questions along the way. Communication with customer service was excellent: both by email and by phone.nUnfortunately, the camping chairs we ordered were not usable. However, they were refunded without any fuss.nThe drop-off, again in Auckland, went without a hitch. Lay was very friendly and everything went quickly.nWe were travelling as a family with two children and had a wonderful time in New Zealand.

I cannot say enough good things about our experience with Travellers Autobarn in Auckland. From start to finish, our 30-day trip around New Zealand in one of their campervans was nothing short of spectacular.nnFirst and foremost, the service provided by Travellers Autobarn was top-notch. The staff was friendly, professional, and incredibly helpful. They made the entire process, from booking to pick-up, a breeze. Any questions we had were met with patience and clear explanations, which helped put our minds at ease.nnThe pick-up process was smooth and efficient, allowing us to hit the road quickly and start our adventure. The campervan itself was in pristine condition. It was spotlessly clean and well-maintained, making us feel right at home during our journey. The convenience of having a fully-equipped campervan was unmatched, and it added a sense of freedom and flexibility to our trip that we wouldn't have had otherwise.nnThroughout our 30-day journey, the campervan proved to be reliable and comfortable. It had all the amenities we needed, from a comfortable bed to a kitchenette, allowing us to cook our meals and save on dining expenses. This made our trip more budget-friendly and enjoyable.nnThe trip around New Zealand was truly the adventure of a lifetime. We explored stunning landscapes, experienced the unique culture, and enjoyed the freedom of the open road. As we navigated the North and South Islands, our campervan became our home away from home, and we formed countless unforgettable memories along the way.nnNow that our trip has come to an end, we already miss our trusty campervan. It truly became a part of our New Zealand adventure, and we're grateful to Travellers Autobarn for making it all possible.nnIn conclusion, if you're considering a campervan adventure in New Zealand, I wholeheartedly recommend Travellers Autobarn in Auckland. Their outstanding service, well-maintained vehicles, and overall commitment to customer satisfaction made our journey truly unforgettable. Thank you, Travellers Autobarn, for helping us create memories that will last a lifetime!