Scenic Hotel Southern Cross

Absolutely 5 Star Accommodation from the minute you walked in, you are greeted with Katie’s beautiful smile at check in. We stayed over the All Blacks Match it was bitterly cold outside but our rooms were so warm with heaters all turned on. Must visit Emma and her team at the bar excellent service and definitely come back whenever we visit Dunedin.

Stayed here for a business trip.nRooms were clean, apart from the odd hair in the seating area and bathroom.nBeds were comfortable with clean, crisp linen.nExcellent pressure in shower and loved the shelf space in the bathroom for all your toiletries.nParking was a little scarce at times on hotel grounds.nNice friendly staff. Would stay here again.

The hotel I usually stay at when visiting Dunedin was booked out,. As Scenic was the same distance to town and price, and had good reviews, I picked it as an alternative option.nnHowever, there were a number of issues which show a lack of care and effort on the part of the hotel.nnParking is $25 a night, which is overpriced compared to other options in town. When busy they also insist on valet parking - which some people may like, however I am not comfortable with all staff having access to my car at any time, as well as having to call down and wait every time I wanted to go out, or needed to meet a client.nnThe hotel breakfast was possibly the worse I have ever had - the pancakes were somehow both crunchy and chewy. The bacon was so solid it was impossible to chew and the potato hash had a similar appearance and taste to playdoh. I managed one bite of each before asking for a refund.nnThe room itself was very dated and small. The bathroom in particular was very dated, there were scratches in the sink and cracks in the rim of the bathtub, soap scum build up in the shower and mold on the baseboards. There was also a fine layer of dust on the waterglasses and coasters in the bathroom - presumably, they are not changed between guests if they appear unused. The magnifying mirror was coming away from the wall and had a layer of dust and finger prints on it. There were also chips in the paints behind it that had simply had a coat of paint slapped over them instead of someone taking the time to properly fill, sand and repaint them.nnThe corners of the bathroom and behind the door had not been vacuumed or mopped. The vents were absolutely thick with dust. When ringing out a wash cloth, I also noted that it foamed up, suggesting that it still had an excess of laundry detergent in it - not something you want to put directly on your skin.nnThe room was very small, the beside clock had the incorrect time set, the light and power switches were all dusty on top. Under the bed was filthy with dust, feathers and food wrappers. The wine glasses in the top drawer were also dusty and had finger prints on them.nnThe bins did not have liners - which I understand may be an environmental measure, but frankly just seems unhygienic, especially in a bathroom where sanitary items are in use.nnThe bed was fairly comfortable, but carelessly made without tight corners or pillows case fully pulled over.nnThese issues may seem minor and nitpicking, but combined with the knowledge I could have had a far larger, cleaner and more modern room for the same cost, meant it was a very disappointing stay. I would not book again or recommend the hotel to others

The hotel went above and beyond. Our first room due to weather conditions leaked in windows causing dampness. Without hesitation they moved us and upgraded to a beautiful room, macaroon tray and complimentary drinks. Felt very special. Thank you.

I thought the room was well appointed, but a little small and more expensive than I am use to. we where looking forward to a nice bath after dinner but decided not to after seeing mold and hair in the bath and shaving ruminants in the sink. The service was great, staff were very friendly and a delight . all in all would expect more from the room for the cost

Directions to Scenic Hotel Southern Cross with public transportation

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