Resene ColorShop

I had experienced, one of the worst experiences, on Monday at Kepa road Resene store with one of the attendants named J****. She was extremely rude and made no effort at all to help me with the materials I needed. I was really shocked with how rude and not pleasant way she treated customers.

Unfortunately didn’t have Oil Based Stain in stock was able to find some Mitre 10, but they had good advice about prep before staining a deck.

Always great service, great staff and excellent advice.nnI always enjoy coming to this store, would highly recommend!!nn10/10

I really don't enjoy giving negative feedback. However I was sadly very disappointed by this store. I have two little children and finally after talking to the main store in Wellington and looking at wallpaper all week I managed to come in on a Saturday. The lady was friendly but had zero clue. I pretty much had to do the consultation by myself.nWhen I returned the samples book another lady served me, after she finished her conversation with her college ! She has been rather arrogant and rude during a straight forward transaction. Very disappointing all in all.nI ended up going to the Newmarket store and purchased several rolls for different rooms. They not only have been friendly to costumers but also pointed out the membership discount which made a huge difference at my purchase.

Today we re opened our doors to you all. Thank you to everyone who has persevered with us over the past weeks. You have utilised our Resene website, chosen your own colours and products on our on line shop, amazing work you have been patient and understanding with our team every day. I hope you all know what a difference this has made!!! So our 5star review is for each and every one of you. Today felt a bit like learning to crawl, tomorrow we will be running : welcome back!!

Directions to Resene ColorShop with public transportation

---