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Reviews, get directions and contact details for McDonald's Pukekohe

McDonald's Pukekohe

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Open 24 hours



"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: Cnr Hall and Lodge Streets, Auckland 2120
Phone: 09-2371566
State: Auckland
Zip Code: 2120



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Reviews
Ordered a shared box just to get home to find one burger missing . Went back and got given the burger that was missing. On top of that we made a new order and asked for coke as a drink just to come home and it tasted like water . Rang back again lady told us of for not coming through the front door she was saying we shouldn't have gone through the drive through even though we were making a new order . She was also very rude about the fact that I wanted to get new drinks like it was our fault that they messed up . this is the third time will also be our last coming back here .
Ordered two iced CARAMEL lattes and only received one with caramel? Was a pretty clear order as even the receipt said both had caramel syrup… order took a while too as there was no one in cafe even after there was four orders waiting to be made. Wouldn’t recommend it here.
Don’t bother with McFlurrys from this location they consistently only half full them. Photo of todays one
Five stars for McDonald's Pukekohe thanks to Joy! As a mum she really made our experience. She saw us trying to get to the playground and pointed us in right direction, told us where the high chairs were and caught her wiping them all down for us. The playground was kept in such good clean condition too, not grubby like when I was a kid.
THE SOFT SERVE MACHINE IS WORKING!! My Son was so impressed by this that he made me return twice in 24 hours! Good Fast Service, Clean Restaurant, and Polite staff. Would 100% use this location again.
Yet again, another let down from pukekohe McDonald's. Took 10 minutes for a milkshake after having to ask if they had handed out the order already as the call-out number was quite higher than mine, then 20 minutes for a coffee. Already somewhat disappointed about the wait of a simple item but then 20mins for a coffee is absurd. Not because they were busy, not because of understaffing but simply because off of the younger workers there were either too entitled to or don't know how to make a coffee. All just stood around gossiping. What a joke.
Ordered 5 deserts and waited for them to be made. Waited 15 mins and other orders were getting done first. Seen my sunday get made and left on counter,waited for rest of order which wasnt made. The guy had obviously push the confirm button as when we complained we still had not got our order we were told it had been made and someone else must of got it. Which was complete lie as we were standing there watching and waiting. Hopefully it was just a once off but didnt even get a sorry .
Crazy busy, but only 2 staff knew what was going on. Indian lady at counter very rude when we asked for help and not interested in customer service. Most teen boys there, just loitering and not being helpful or even looking like they knew their job. 2 staff who knew the situation trying to compensate for lack of help from other team members. 25 min wait for our dinner and it was wrong, then 15 minute wait for 2 drinks and 1 apple pie. Ridiculous set up. Employ staff that actually know and do their job, and stop employing idiots or rude people.
Just bought stuff for myself. It was quite. But my stuff is cold it's like they made hours ago and just give to me cold. I am feeling to upset to choosing to go over there for this food wasn't worth.
I always go in to order and wait and the staff always look like they are having a great day, atmosphere is always good and there is an older Maori lady supervisor who is always greatand a superstar in serviceFood: 5/5
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