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McDonald's Glenfield

  1. Auckland
  2. Auckland Fast Food Restaurant

Reviews, get directions and contact details for McDonald's Glenfield

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Open 24 hours



"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: Cnr Glenfield & Kaipatiki Roads, Auckland 0629
Phone: 09-4420195
State: Auckland
Zip Code: 0629


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Reviews
Did a Uber Order my order number 30f17..I ordered an cheese burger happy for my daughter. The fries we're half cooked, salty and is not even a happy meal fries ‍ the burger so mess and too much tomatoes sauce ‍ my daughter can't eat these salty and half cook fries so disappointed.
Worst McDonald's ever. When I went home and opened it, the fish burger was definitely not fresh, and the fish was hard, as if it had been heated in a microwave. Fanta is the taste of soda water, I have never had such a "Fanta" in any store in any country. If you don't want to serve, it is recommended to close the store!
I encourage McDonald's Glenfield to add staff or using staff with high experience on Weekends. . Place was filthy, orders came out in a very slow rate, manager keep "teaching" her staff all the time since they did so many wrong. . Like.. come on. This was weekend, sure you will have lots of customers.
Two of the staff were outside the main entrance smoking like chimneys, then went back to work without washing their hands, serving and handling customers food, absolutely disgusting. Otherwise the service is average and food quality is okay, would not recommend taking your kids here or eating here if you prefer not having smoke tainted food or getting 2nd hand cancer
Worst Mecca I ever been!! Staffs are friendly but not trained. Burger not up to standard. Chips so soft. L&P tasting like sparking water. Ice-cream so icy.
Went to get a chicken wrap, went home opened it, the wrap itself basically stuck with the paper, the pastry fallen apart, cannot wrap the chicken and salad at all, as its into pieces. I'm losing my appetite! This is not the first time Glenfield has made mistakes, and they do not reply to any feedbacks, how do you improve service if you don't care!
ordered food over selfservice, was told tea has sold out, so changed to Fanta no ice, later found out to be tasteless like soda only. Apparently syrup had ran out. 7 items ordered, fries was not in the bag, lyckily I checked, the front girl with glasses chucked the fries in my bag, and walked away without any emotions or words. Not even an Apology. Ordered a fillet fish without tartare source as my son is allergic to it. The burger came with a bit source on it. It was apparently someone scraped the source off. Total experience was so aweful. The management needs some serious work. we will never return as other restaurants around Glenfield are much better.
Photos do not show it clearly… but I think this is truly the last time I eat at Macca’s…first had an issue Greenlane was then at Grey Lynn now Glenfield branch, is this a NZ issue or what? 1-the sign boarders were out so you couldn’t even see what you ordered or want to order 2-they get the order wrong lucky I check my orders at Mc Donald’s now after my experiences. 3- the lady doesn’t get what I want when asking for a receipt as I am sure I ordered something else and had to call a supervisor to assist who has an issue with getting the receipt, waiting for the receipt while we noticed no serviettes were inside and the boxes were full of oil and grease on the outside, the supervisor then came back with about 1/4 of a box of serviettes and asks me “are you alright “ kind of in the “ you all good mate” kind of tone negative implication attitude and bad service. So we decided to head off. 4-Got to a park to eat and the burgers were AAA+ sarcasm the meat was nearly burnt on the outside photos do not show it clearly and raw on the inside how they got that right I don’t know. Looks like two fingers had been dug into our burger as well when we opened it. Would give zero stars only it is not possible, think must be hiring the wrong staff. So long and good riddens, ain’t going anywhere near Mc Donald’s again rather go to KFC or Wendy’s
I been going for a while and things have been consistently good but over the last 2 weeks the been consistently bad. They keep on forgetting an item on the order like a drink, they fail to do a simple custom order even though we paid extra and the frozen drinks are warm and the hot food is cold. You think I learn after 10 orders going wrong either from drive thru or ubereats but I keep hoping they do better which they don't
Just read most of the other reviews they are spot on. Fish burger, cold, dry, half a piece of cheese. Cheeseburger combo for $9 was a squashed cheeseburger, cold unsalted fries, and like most of the other reviews, drink was fizzy water. And at the collection window, order was just dumped and the person walked off, no hello goodbye or thank you. Overall an experience worthy of 1/2 star.
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