Heartland Hotel Queenstown

I think this hotel is great value for money. All staff we had contact with were friendly and helpful.nThe room was clean and warm when we arrived.nA great experience. But as it says on their website, parking can be a problem.

I spent only one night here but it was such a pleasant experience. A big shoutout to Laura at reception for her superb service. She was friendly, welcoming, and all round happy to help and just take those extra moments to walk with you and make sure you were being looked after completely. I really appreciate that. I had an issue with some food and she fixed the issue promptly with a can-do attitude. She’s and asset to the hotelnnI forgot to mention to reception on my departure, but the hot water wasn’t working very well in the room. I had it on full blast hot and it was only just warm. Tried to have a bath but it was lukewarm water. Not sure what the issue was but very minor for a one night stay.nnThanks team!

Lovely staff. Very handy location. Amazing views. The room was warm and cozy. Bathroom a bit dated but nothing wrong with it. Would recommend and will book again. Thanks!

Fantastic locations, so easy to walk into town and leave the car behind. Lovely staff at every interaction and boy does Beth know how to make a cocktail. Make use of the cocktail voucher and we were so pleased we did. Rooms are a little old fashioned but had everything we needed plus the room was toasty warm and clean. We are already planning on returning with our children.

The Heartland Hotel is wonderfully located, within 10 minutes walking to the center of town. The room was very comfortable and had stunning views of the lake and surrounding mountains. The entire staff is friendly and very helpful in every situation.nThe restaurant also served lovely meals. We were sad to leave-it felt like we had become like family with several of the desk staff.

Directions to Heartland Hotel Queenstown with public transportation

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