Heartland Hotel Queenstown

The rooms are old, especially the bathroom and kitchen, water taps gonna fall off, old style bath tub, shower curtain, leaking bath tub water tap, loosen toilet board, not working heater, kitchen sink drainage with a bit blockage sound….. no air conditioning, it can be very hot on a sunny day. Many flies at night time if opening windows. The twin room is a crap, especially those next to the main road, super noisy, couldn’t fall asleep until midnight, then woken up at 4am. Lucky to have the room changed to chalet room which is very quiet. How come the difference is so huge, like heaven and hell. We had stayed in another hotel on the same street but no noise at all. I would recommend Heartland to install double layer windows, hope this would solve.nnNo guaranteed on-site parking, first-come-first-serve, so annoying especially after a whole day activity, so exhausted to find parking on street. Some of the parking slots are so tight.nnOverall comment is not worth, would rather stay in motel at similar price range or pay a bit more for a better hotel. The rooms need to be refurbished.

We were really pleased with how friendly and understanding the staff were. When we arrived at the hotel, we were quite upset and uncomfortable with our rooms as they were down a scary hallway and there were heaps of empty pill packets just sitting in the hallway, which was really unwelcoming. Anyways, we ended up talking to one of the managers and he was able to change our room for us to a much better room with an amazing view and he was so understanding about it! Rooms are a tad outdated but we only were in them for sleeping, so it didn’t really matter. Great walking distance to the town centre not coming back as it’s uphill . It’s also really nice to walk in as it’s always nice and warm. Overall, really pleased with how friendly the staff were. Definitely room for a few improvements, but that’s okay!

Great value for the price. The rooms are in need of a spruce up but they were comfortable.nThe staff were all extremely friendly and the location plus view from the room was amazing.

Location is perfect, easy walk to town. We had a very cool view from our room. Very reasonably priced. Staff friendly and helpful. Rooms are tired and super hot in summer. Aircon didnt work so it was a struggle. We were lucky to snatch the last carpark, as parking is limited, but parking elsewhere would be easy enough. Overall, good value place, if only the room was a bit cooler

Big thanks to our granddaughter, Holly, for hosting us for dinner. Nice to have the manager take our order. The staff were very friendly and polite. And a nice meal we had. Recommend. Cheers Ian.

Directions to Heartland Hotel Queenstown with public transportation

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