Novotel Queenstown Lakeside

Location of this hotel is unbeatable! Especially if you’re lucky enough to get a ground level lakeside room. The rooms are out date though. The staff at the breakfast buffet were so friendly. Young guy behind the bar also made my partners day by complimenting him on his dragon ball z shirt as we walked past All in all I don’t think I’d pay the amount of money we did to stay again.

The location of this simple hotel just at the lakes edge is excellent. A couple minutes walk and you’re in the town!nThe check in staff were friendly and efficient as well as the concierge and bell hops .nThe rooms are clean and basic, with coffee, tea, sparkling and flat water, a safe, shampoo, conditioner, body wash, the towels were a bit rough. The room did have a small patio with a door that opened onto the center courtyard.nIn the restaurant on the second level, We had a nice welcome lunch and we did have breakfast included. Both were buffet style with a good variety of selections.

I loved the location and the staff. They were extremely courteous even though the property was fully booked out. The location cannot be any more brilliant than this.nnHowever, as an extensive traveler, I did feel the hotel needs a desperate upgrade. Especially the carpeting in the floor hallways as well as the rooms. It is not good value for money. I also saw opportunity to improve their buffet breakfast quality. When you mass produce food, the quality needs a close check. It did the job of providing breakfast. But it’s good to check how everything looks, tastes and is presented in high volumes.nnAll said, I would not hesitate one bit to book again because what made the difference is the staff.

Very out dated rooms. It seriously needs an update.nThe room was an ok size. The bed was very comfortable.nThe shower was tiny, shower curtain clung to you constantly.nThe front desk staff were very friendly and helpful. The bar staff were hit or miss. One minute very helpful the next didn't know what they were doing.nWe had breakfast one day and it was anything spectacular for a buffet breakfast. That said some lovely lamb sausages and the omelette was very well cooked.nThe location can't be beaten. Right on the water. Most restaurants were 5 minute walk from your room.

Staff were friendly and accommodating of any requests. Rooms were very clean. Breakfast array was great. Nice to see that breakfast in the weekend goes to 11am and 10.30am on week days. Dinner was very nice. Loved the prawn spaghetti, I had it twice!

Directions to Novotel Queenstown Lakeside with public transportation

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