Novotel Queenstown Lakeside

Excellent service on arrival, buffet for breakfast was delicious large variety well positioned and caters to all requirements. We have not seen a breakfast buffet that large and one that has an easy flow around the buffet. Room was nice and cozy the selection of tea's on offer was great too. We were well catered for in the room -nice to see that there were towels/hand towels and facecloths for a family of four. Great to see that you are behind Kids Can and per door tag. Bonus that we get to use the Novotel umbrellas on a rainy day. Overall experience wonderful, delightful, great family stay.

The room was great, but the dining experience was a bit disappointing. We were hoping to dine in, but the menu didn’t really appeal to us and felt quite expensive. There wasn’t anyone else dining at the time, which didn’t help the atmosphere, so we ended up going elsewhere for better food options and a nicer vibe.nnI did have breakfast at the restaurant, and unfortunately it was quite average — especially considering the $37 per person price. On top of that, there was a surcharge added for the holiday weekend, which wasn’t communicated beforehand charging $42.50pp

Ideal location, lakeside and a very short walk into the main centre. Nice to be next to the lovely gardens where it’s a little quieter at night, and a great morning walk.nBooked 1 bedroom Lakeview apartment, Bed was comfy, outdoor balcony would be nice to have a table and chair to enjoy the view with a hot cuppa. You do need to look through the trees but they’re still pleasant particularly in Autumn.nHeat pumps in both the living space and bedroom were good, however rattled in the room like a car engine running outside. so was turned off at night, forgot to tell the staff! Sorry, but overall didn’t affect the stay.nFacilities were good, housekeeping lovely and considerate, room made nicely each day.nAlways prefer an adjustable shower head, as like many others who don’t wet their hair in every shower.. it’s inconvenient but the shower was still decent.nWe ate at the restaurant and in the lobby bar which was all great food and service. Happy hour everyday brought in a small crowd which was enjoyable.nWould stay here again.

Had a lovely stay at the Novotel. Exceptional service. Loved the staff at morning breakfast, always so cheerful. Everyone had a smile on their face. All activities within close proximity.nBedrooms well presented. Hallways could definitely do with a re vamp. And possibly a couple chairs on the decks wouldn't go astray. Other than that, pretty bloody awesome.

We have stayed this autumn and have booked the hotel again in winter. That is how much i love the location of the hotel.nnIt’s perfect especially for the first timers in Queenstown. Everything is just walking distance, activities restaurants and amazing view of Lake Wakatipu.nnWe had the standard king room, spacious and has enough storage. Room was service daily and towels can be changed too if you chose that option.nnThey have provided a small pitcher that can be filled in the filtered water station by the bar. Kettle, cups, glasses and tea are provided in the room.nnWifi was fast and free. The TV has an option to cast netflix, youtube, disney or prime for your device.nnThe room also has a safe and mini fridge, hair dryer, iron and board. There’s also a heat pump in the room.nnHand soap, lotion, shampoo, conditioner and body wash are provided. You just need to bring toothpaste and toothbrush as it was not included in the amenities unlike other hotels. No slippers or robes but that’s completely fine. If you are in Queenstown, you will be out and about anyway.nnWe have included breakfast which is available from 6am-10:30am. Great selection of food too.nnThe only downside is parking which is limited spots. Throughout our 4D3N stay, we were not able to avail the valet parking for our rental car.nnOff street parking is available just outside the hotel though about$6/hr, max 2hrs during daytime and free from 6pm to 9am. There’s also Wilson parking on Church street, just 1 block away from the hotel $3/half hour. It’s a bit stressful to find a parking spot but so far it still worked out for us.nnI highly recommend this hotel for its perfect location, perfect especially for Queenstown first timers.

Directions to Novotel Queenstown Lakeside with public transportation

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