Millennium Hotel Queenstown

Overall, the stay was nice. There were a few reasons why it is a 4/5 for us.nnWe found the housekeeping to be inconsistent. Sometimes they would take dirty towels but didn't leave replacements. Sometimes the bed would be made up, other times not.nnWe were glad that the hotel had guest laundry since Queenstown is an outdoor activity town. However, there were only 2 washers and 2 dryers for the entire hotel which meant there was always a long wait.nnFor a high end hotel, there were amenities we found missing such as conditioner in the shower, robes, and a coffee / espresso maker.nnThere was tons of storage in the room for suitcases, bags, and a giant wardrobe to hang up clothing. The beds were very comfortable and the room was nicely decorated.nnThe front desk staff and managers were helpful and efficient.nnWe did find the hotel bar to have unusual closing times, especially given the amount of activity, especially on a busy Queenstown weekend.

My partner is a tour bus driver he is currently in the restaurant and they do not allow drivers time to eat when they get back after a long day from milford etc it shuts way to early especially when they host so many tours last time he was there he got a butter chicken it came out withun 5 minutes because it was microwaved the curry had a film on it the naan was rockhard the rice was not fresh and then the steak sandwich the next night was also terrible tour drivers dont get treated with the respect they deserve its not an easy job at all if it wasnt for them tours wouldnt happen but yet a place like this cant even show some basic respect, the rooms are fine its the bar an restaurant i suggest people to stay away from especially all you tour drivers you all deserve better food then what the millenium provides thats for sure oh an parking you probably will have to park up by the gondola and walk back after ur 12 hour day as they dont even accomodate drivers with parking just a big let down really

Location is fabulous, an easy walk to the centre and the beautiful gardens. Little hilly but that’s all of Queenstown. Rooms were just beautiful.nSkip the restaurant for anything besides breakfast - get out and enjoy the many better restaurants in the area. I had one dinner and with only 2 tables in the restaurant, was still forgotten.

Horrid food. 5/10 recommended.nnAverage location, close to city centre.nnLaundry is a bit on the higher side $12 for both washing and drying 45 minutes each.nnAbsolutely horrible food breakfast and dinner.nnReception and room service/housekeeping is very warm and welcoming but the restaurant staff are very cold and are not naturally welcoming at all.nnRooms are okayish-would’ve loved plastic water bottles or any kind of water bottles kept in the room, but spacious and with apt amenities.nnHealth centre gym/spa are nice and enough to keep you entertained during your short visit to queenstown.nnI honestly feel a bit bitter regarding the food because everywhere else the food is absolutely brilliant, this hotel is falling short by a lot, please eat at cafés/restaurants during your stay.

Great Location but Very Disappointing Room ServicennI stayed with my family for 3 nights. The location was excellent and the front desk staff were helpful. The room itself was fine.nnHowever, I had a poor experience with room service. I placed a breakfast order in advance the day before to be delivered to my room the next day at 6:30 am because I needed to check out early. After waiting another 15–20 minutes with no delivery, I phoned reception, who tried to connect me to the restaurant, but no one answered. I eventually had to walk to reception myself, where staff kindly accompanied me to the restaurant.nnThe restaurant team had no record of my order, and there appeared to be a complete communication breakdown. As they were short-staffed, one staff member quickly prepared the breakfast, but I had to carry it back to my room myself.nnI hope the hotel reviews and improves its room-service procedures and communication so that future guests don’t face similar issues.

Directions to Millennium Hotel Queenstown with public transportation

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