Eastmed Doctors

Most of the doctors I've seen are helpful and kind, apart from a few. There are 2 receptionist who I always hope don't answer the phone as they a rude, dismissive and seem to have an attitude no matter when I call. The price for referrals are over the top, considering I have a csc card and pay less for an appointment. I sent a email with my concerns and experience recently and have yet to hear back from them.

I have been bringing my large family here for many years. The doctors we have seen and that is probably all of them are all excellent, caring and thorough. I’m confident with all of them. I agree that a few of the reception staff have been not as warm/caring/cheerful as I would have liked in previous years as can be seen from some past reviews BUT the current reception team are efficient and pleasant to deal with. Hopefully this standard continues so the initial feeling when people arrives is positive and that they are cared for. The online system is great allowing to make appointments for the whole family and view results online.

The times I visited east med st Heliers over the last couple of years, has not been a good experience that I would recommend to friends or familynMost dr’s are great, unfortunately you have to see the receptionists first and they do drag the place downnUnfriendly, uncaring and even saw them being racist to people at times.nThey are not helpful, people who come here are in need of help and support. Instead of creating an environment of warmth, compassion and care, they make you wait, do as if they can’t hear or see you, and showcase condescending behaviournWe even hold off contacting them.

My experience with Eastmed Doctors stretches over many years and I can highly recommend this practice. Louise de Candole, our GP, is excellent, caring, professional and thorough. I feel fortunate to have her as our GP.nnLesley McLeod, her nurse is very experienced, caring and incredibly helpful. I have never had any issues with the reception staff, who are sometimes very busy, as are all the staff in the practice. This is how it is in our post-Covid world, where there is a shortage of medical professionals, across all areas of the health sector.nnI have always found that if you treat people with respect and the way you would expect to be treated, you will receive the same type of response in return.

Doctors are lovely and I have always had a good experience with mine Grace Wong but the reception staff and nurses need to work on the way they speak to and treat the patients. I often find myself dreading having to make a phone call or deal with them before I go in to see my doctor. For the price you pay you would expect a better experience and service. Have only stayed on with them due to the kindness of my doctor.

Directions to Eastmed Doctors with public transportation

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