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Reviews, get directions and contact details for bp

bp
Address: Massey Street Frankton, Lincoln Street, Waikato, Hamilton 3204, New Zealand
Phone: 07 846 9780
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I have been several times on a Sunday morning and had a terrible experience each time. Two girls each time, no customer service. Gossiping to eacother while serving, not even speaking to customers.nnOrdering hot chocolates that have been terrible every time. Last Sunday 13/10 around 10:40am I ordered two hot chocolates. They were horrible. We both took one sip and had to tip it out. They were scolding hot it burnt our mouth. Tasted of only burnt milk. Couldn't taste any chocolate. Opened them up and saw no chocolate.nnWon't be going back.
I recently stopped by a BP service station and had one of the best coffee experiences I’ve had in a while. I usually think of BP as a convenient place to grab a quick cup on the go, but this time, the staff really went above and beyond.
Rudest staff I have ever seen at a BP station. The Indian guy with long hair at 05:40 AM on 29/06/24 gave me someone else's coffee of Stephen C. Went back to inform , no apologies given and talked to me very rudely. This person always looks as if being forced to work.nNot coming to this BP anymore due to bad customer service.
The toilets at this location were very dirty would never revisit. I have found most BP restrooms very clean and well stocked.
The rudest staff I have ever seen. I bought caramel mocha and took 15min for two girls to make a coffee. They have forgotten to put the caramel syrup in the coffee. Went back and told them there is no caramel in the coffee and one of them just poured the caramel into the same coffee and tried to mix it. No apology made by them and they can laugh like a joke going on.
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