Barrington Medical Centre

The doctors are being let down by the receptionists’ attitudes.nnThe receptionists have no empathy, were condescending, and were LAUGHING at me to my face. I felt so disgusted and disrespected.nnI spoke with a lady with brown hair with a bob and a blond lady. They had given some misinformation about prescriptions and the pharmacist I spoke to indicated that the receptionists have done this multiple times.nnI won’t leave a 1 star review as most of the doctors have been great. They are being let down by the face of your practice - the receptionists.nnDo better.

I regularly deal with Barrington Medical Centre on behalf of my elderly mother and I have nothing but praise for the staffnhere. They are professional whilst kind andnunderstanding of mum's needs. Dr Kiddle has been wonderful in his care for her and her special needs.

My family and I have been enrolled here for a considerable time, and at first the service and care was acceptable, but I feel compelled to speak out after my last visit.nlets start with the reception:n- generally cold and dismissive, bordering on arrogant with no sense ofnurgency.n- typically favour answering the phone while queues of people coming innand wanting to leave form.n- never tell you how late your doctor is running.nnI have never had an appointment on time, usually 10-15 min late with my last visit being almost half an hour late. No warning from reception, and a perfunctory sorry about the wait from the doctor, sometimes. if you're lucky.nnThe Doctors:nGenerally competent, but only seem interested in processing my appointment as quickly as possible. my last interaction with the Doctor lasted less than 4 minutes, for which I was charged the handsome sum of $52.nAbsolutely disgusted.nnReply to Owner:nof course there is no one registered by this name. I value my privacy.nI have made many comments about the waiting times over the years and If that had no effect and it didn't I don't expect any now. I'm not interested in discussing anything, Instead I'll find an alternate provider who treats patients as human beings and not cash cows to be milked!

I have been coming to this medical center for years and never in my time have I experienced such hassle just to get an appointment the doctor is ither away or fully booked extremely hard to get a hold of yous. Waiting for my appointments are always late but if we are late we have re book its really slack how this place is running now. Im very disappointed as health should be a priority. I have results i need to discuss but no way to get an appointment so left very unhappy.

Reception ladies are always very helpful and polite. Positive experience every time. Dr Kiddle has been taken such a good care of me for years now and I wouldn't go anywhere else. Never have I felt rushed out even when the appointment takes only 5 minutes. Efficient and fast. Thanks team.

Directions to Barrington Medical Centre with public transportation

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