Awanui Labs - Mairangi Bay (formerly Labtests)

I recently had a lab test, and I must say, it was the best experience I've ever had. The young phlebotomist who took my blood was amazing. He was incredibly gentle and kind. I was feeling under the weather, but he cheered me up with his understanding and compassionate demeanor. Despite his youth, he handled everything with great care and professionalism. His skill and kindness truly made a difference, and I couldn’t be more grateful. Thank you again. Highly recommend!

Been here a few times, they get extremely busy but their number card system works well. Grab a card, scan the number and be seated until your number is called. Easy. Staff are down-to-business but fair. Lina, however was noteworthy: kindly patient while I sorted my forms and she was a calm, collected presence when drawing blood, with a quiet question or two for distraction, which made it a less scary process for me who is nervous around needles. Super, thanks again.

Visited a couple of times over the last months and had entirely positive experiences.n1. This branch works longer hoursn2. There were no ques in the evening, almost zero waiting timen3. Each team member I interacted with was friendly, polite, and professionalnnRecommend

The staff should be trained to properly give test instructions to patients. Also smile wont hurt anyone. I went for a GTT test, initially phleb said my midwife’s referral hasnt come thru, that she is confused with the current referral form that she was accessing. I went to do the urine test and there was no paper towels to dry hands. I had the drink and the lady told me i have to wait 2 hrs and i can do them on the sofa outside. She didnt tell me that I had to stay in the lab for that test that I should’nt leave the premises. Unfortunately, since I had no idea of it i had to go outside to pick up something. I was then contacted by the lady who took my blood saying “I told you not to leave the premises”, which she DIDNT. I wouldnt have if inwas told about it.

I’ve been going to Apollo Drive, a few times now. Staff have always been friendly, prompt and professional. My last visit was absolutely amazing, as the staff member, James, was incredible. I didn’t feel a thing! I hope I am able to ask for him, next time I go there.

Directions to Awanui Labs - Mairangi Bay (formerly Labtests) with public transportation

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