Awanui Labs - Mairangi Bay (formerly Labtests)

I’d like to sincerely thank Liam, for his excellent service on Saturday 19/07/2025. He was incredibly kind, professional, and made me feel completely at ease during the blood draw. His technique was outstanding — I hardly felt a thing. It’s rare to meet someone with such a great combination of skill and compassion. Truly appreciated!

Went at mid day normally their busiest time of day and wait time was very decent only had to wait like 15mins. Staff were professional, efficient and kind. Was so awesome to see they bumped up to the top a mum with a new baby very thoughtful best lab tests I’ve gone to yet, thank you!

Awanui Labs ManagementnnI would like to raise a concern regarding my recent visit to your Mairangi Bay branch.nnDuring my blood test appointment, I experienced a painful and uncomfortable blood draw from a staff member. your senior older woman with grey hair possibly of Indian descent. I felt rushed, not reassured, and was left wondering whether the procedure was performed correctly. This experience left me feeling anxious and unsafe, especially as someone who complied fully during the process.nnOn the other hand, I would like to extend my sincere appreciation to LIAM, who later assisted me. He was professional, kind, and made the procedure quick and painless. I felt reassured and cared for, he represents the standard I expect from a healthcare provider.nnPlease look into this matter seriously. Patients deserve respectful and competent care, especially during something as sensitive as a blood test.

My experience was really great, thanks to a young, gold-haired nurse whose name I unfortunately forgot. He was so funny and gentle, it truly made the whole process feel incredibly smooth and reassuring.

Yohani is exceptionally skilled with doing blood tests. She handled my difficult veins smoothly in a gentle and kind manner. Furthermore, she was very encouraging and caring, helping me calm down even though I was extremely nervous. Highly recommended!

Directions to Awanui Labs - Mairangi Bay (formerly Labtests) with public transportation

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