24 Hour Surgery

This place is just a waste of your time. I came last night after 6pm as my GP doctor told me it was free for refugees. But they charged me $50…. The wait time was normal but the doctor who saw me was no help at all, I was so sick and all he gave me was paracetamol. And they even charged me $50, we came home confused and called them the next day, and they said to leave a message, so I did. They got back to me but the attitude was unnecessary, and I tried to explain my situation but the reception wouldn’t let me talk and was talking her own shit and hung up on me with an attitude. This place is honestly no help.

Went in Friday afternoon, was seen by triage nurse quickly. Seen doctor within an hour of seeing triage nurse. Plenty of information signs clearly visible and readable. Had a tv with information around average wait time, how many nurse/doctor's were seeing patients, how many patients were being treated and how many patients were waiting. Overall great experience and friendly staff

Extremely terrible experience. Brought my wife in with extreme period pains . Turned up @9 pm Saturday evening and finally got to the doctors at 3.30am Sunday. After explaining everything twice they put her on Tablets yet We had similar or same issue earlier in the year. And the doctors back then had given injection and wife felt better in 1/2 hour. But not this time around. Wonder what language these doctors on duty understood!!!

We have had to come in from North Canterbury two days in a row now with my 5 month old son - it’s frightening as a mum when your baby is sick for the first time, and for both visits we have been treated with respect and kindness and seen as promptly as possible. With long wait times, everyone in the waiting room was offered another chat with the triage nurse if they wishes, to discuss possible alternatives. The medical staff were patient and understanding.nnI can appreciate the frustration of those who have wait times on the more ‘extreme’ end, but I felt thankful to have a facility to go to where I knew I would be appropriately triaged and help was right there if anything went south.

I attended this facility 3 times in 6 days. Twice pre and once after emergency surgery. The staff are very friendly and helpful including the doctors who were very thorough and very caring. I also received a call from one of the doctors after my first visit to discuss some of my test results and also a final follow up call after my last visit.nI've been to other A&E facilities around the country and 24 Hour Surgery is definitely one of the best. Highly recommended.

Directions to 24 Hour Surgery with public transportation

---