24 Hour Surgery

I had an unfortunate encounter with a dog that resulted in a bite, prompting a visit to the 24-hour surgery since my local doctors were unavailable. It was my first time at this facility, and I appreciated the friendly security guard who guided me and inquired about any cold symptoms. Upon entering, I was welcomed by the friendly reception staff, who took my information and directed me to the seating area with red chairs. The clear signage at the reception detailing the process and costs was quite helpful. After about 30 minutes, a nurse called me in to gather details about the incident and check my blood pressure and temperature. I then waited for about an hour and twenty minutes before being seen by another nurse who assessed my injury. Fortunately, the bite wasn't severe, so she cleaned it and administered a tetanus shot. Although she offered to have a doctor examine me, I felt satisfied with her thorough care. As I left, I overheard a nurse informing others in the waiting room that the wait to see a doctor would be around five hours. Overall, everyone I encountered was friendly and professional, and I was pleased with the cost of my visit, which was just $37.00.

I went into after hours twice when I had my Pneumonia. They triaged me and due to my symptoms I was seen quickly and had very good communication from the triage nurse, and doctors. One junior nurse took my temp via ear and then took it again by mouth and found it was 3 degrees difference. I was grateful for the intuition and repeat test. I was then admitted to hospital and felt heard and believed after two weeks of struggling on antibiotics that weren’t working. Compared to the hospital, 24 hours were very fast and I found them to be very friendly and kind on both occasions.

Excellent, thorough service. I attended the 24 Hour Surgery at 9am on a Sunday morning with my young child. We were triaged and seen within 40-minutes. The doctor even diagnosed illness our GP had missed on the Friday due to her thorough assessment. A great service.

Went in Friday afternoon, was seen by triage nurse quickly. Seen doctor within an hour of seeing triage nurse. Plenty of information signs clearly visible and readable. Had a tv with information around average wait time, how many nurse/doctor's were seeing patients, how many patients were being treated and how many patients were waiting. Overall great experience and friendly staff

I was referred here by a third party aviation medical service. After hours on a Friday for a suspected severe sinus infection. I've been here over 3.5hrs so far without being seen. I was told I was number 7 in line 1.5hrs ago. The office manager either cannot understand written plain English or just doesn't care to read and comprehend documents.nnA written guarantee of payment was sent to the 24hr surgery for my treatment by the third party medical service. On it were plain instructions stating how to contact them for payment. A phone number and email address The office manager refused to contact the company and made me email them HER email address and ask them to contact her to arrange payment.

Directions to 24 Hour Surgery with public transportation

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