Woodards Real Estate Thornbury

Seems like they don't take on feedback on reviews very much because nothing has changed. I found this company to be in breach of The tenancy act on many occasions. from the landlord turning up at my door unannounced 3x to the Woodards partner calling me at 10:30 at night threatening me of not renewing my lease if I didn't let the landlord in at short notice for an air conditioning filter to be cleaned. Know your tenancy act, coz companies like these rely on tenants to be ignorant. This is my second week waiting for my bond to be returned they dont use the electronic system. They do not respect tenants. Don't use them for rentals!!
1 7 years ago (05-03-2018)

Terrible to rent through. They'll waste hours of your time without a moments thought and not just without apology, they'll actually be rude to you when they are the ones who screwed you around. I know some properties list with multiple agents. Definitely choose the other one if you can.
1 7 years ago (05-12-2017)

Not surprised at all by the terrible reviews here. They seemed to have changed their name recently which may have been prompted by the bad rep they have been racking up. We rented a property through them some years ago back when they were known as 'Brace Real Estate'. Our experience was a very poor one. The property manager was annoyingly intrusive during our stay which was the main reason in us wanting to vacate. When we vacated they made up all sorts of claims to keep as much as our bond as possible. We had to take them to VCAT to get our bond back.
1 7 years ago (06-10-2017)

Best property managers I've ever had have been from Woodards first with Ambra now Chris. Chris has gone above & beyond with any & every request. He is responsive, polite & personable. I would highly recommend Woodards if you have a property & it needs to be managed.
5 7 years ago (10-07-2017)

I am not surprised at all of the terrible reviews on here especially from the perspective of tenants. I have rented a few properties around Melbourne within the last decade and I don't think I have ever encountered the same degree of rudeness, not to mention a generally unpleasant manner, a smug demeanour and a complete unwillingness to be helpful or obliging in any other real estate agent around Melbourne. Chris Taig the property manager at Woodards' propensity for rudeness and general unhelpfulness (rendering almost all contact with him an unpleasant experience) is almost equally matched by the astonishingly rude receptionist. Whilst I am only a tenant, I do have close family and friends who own property in the area and will be sure to advise them against using the agency particularly when it comes to matters involving the leasing of property and would advise any prospective tenants to go elsewhere if they don't want to be treated in a disdainful, rude and unpleasant way.
1 7 years ago (06-07-2017)