Chambers Real Estate

If I could give 0 stars I would. I would recommend anyone who has any issues with them such as we did to directly contact the directors of the company (as found on their website) as they seem like the only competent people on their staff and can get things done. We were owed money, waited over a month for a rental transfer and were told numerous lies until we contacted the directors who got action within the hour. Agreed that with another comment that the first agent we had was lovely. Then she left, and it was downhill quickly from there.
1 7 years ago (10-08-2017)

Aside from misplacing forms and never doing a thing about the numerous issues at the rat infested house we lived in (which they initially said they would be happy to address), our agent seemed to actively try to mislead us in regards to our rights as tenants, by refusing requests to contact the landlord about issues we specifically needed the landlord's permission to resolve and denying us the right to a tenancy transfer (they said they weren't sure what a tenancy transfer was; it is exactly what they were denying us). After I stated our rights clearly, directly requested to speak to the landlord and questioned the fairness of their actions they simply didn't respond to my email. With that said, the first agent we had for a short time was generally nice and accommodating.
1 9 years ago (26-05-2016)

One of the best real estate businesses I've dealt with :)
5 9 years ago (26-08-2015)