Womersley's Mitre 10 - FRANKSTON

Helpful Staff. Relaxed atmosphere to shop in unlike the other green and red branded store. Don't get me wrong both serve a purpose but Mitre 10 have the better customer service.

Been shopping here since they were in Frankston 30 years ago. Good range of hardware competively priced and if they don't have it will get it for you. With an old fashioned timber yard that offers cut to size service. Staff are always helpfull.

I don`t know why they bother to have a web site as they obviously don`t keep an eye on the stock leaving the store. Twice now I have checked their web site to see if they have stock of an item I wished to purchase and both times it showed they had stock. Yesterday on 29 /12/22 I checked to see if they had a Bosch pressure washer and it showed they did, so I drove 16 Klms only to be told they were out of stock, when i told the salesman that he must be wrong as it shows that they do have it in stock he checked his terminal and confirmed that I was right, but someone must have sold it and not re ordered another one He didn`t. offer an apology and simply said he could order one for me and it could take up to 8 days to arrive. One day later and I have just checked their site again and it still says they have it in stock. Mitre 10 Mighty unhelpful, Mighty uncaring and Mighty useless. Needless to say i am finished with this mob and won`t be going back ever again.

I've always found that whenever you search for something on their web site it just shows you anything... Easier just to go to Bunnings.

I've never been to Mitre 10 and I was surprised that it's easy to shop there for a non handy person. Got helpful advice and another item that I thought I'd get elsewhere. Thanks!

Ordered on line easy, had trouble with order called fixed straight away Great service will be using again

What a breath of fresh air, especially compared to their main competitor. FANTASTIC customer service, really trying to help you out. The staff I encountered at the trade desk were knowledgeable and the transaction such a breeze. I've had to now go and buy timber and and plaster products for a reno and it's just a world of difference to where I use to usually go. The team are doing a really great job.

Lady that served us went above and beyond when we were considering purchasing roller blinds in clearance section on Wednesday afternoon. Purchased 11 blinds, have installed and they are brilliant. Thanks so much.

The team at Mitre 10 were more than happy to help with my query of having a custom paint made and having a specific key cut. Both products were exactly what I needed. Will be going back and supporting them.

Needs to be bigger as of much rather go there then bunnings but find I need to go to the Carrum Downs store