Peter's Mitre 10

An old store BUT with plenty of good old fashioned service, friendly and helpful staff who display genuine support and a desire to please their customer

Always helpful and give good information timber yard are also very helpful.

After 8 years of being a loyal customer to service levels ranging from excellent to shocking I returned a power tool that had stopped working just after 1 year post purchase, but with a 3 year warranty. Store manager refused to replace and I had to insist. After checking with HO replaced but with warranty date from first purchase. When I went to store to pick up replacement and purchase additional products Store Manager was rude, seemingly not happy that I’d used my legal right to replace correctly and minimally used power tool? See you later Mitre 10, hello Bunnings. Addendum: So now the owner is saying I bought the wrong tool for the job. It was purchased after discussing intended use with staff member who said it was the right tool!

Yesterday I was served by the nicest guy named Matthew. He sold me a key lock box & chain. He was very helpful, interested & kind. I’m now a brand new loyal local customer. Thank you Matthew

Limited range of products and certainly not the cheapest prices but the help you get from staff makes up for it.

I have been going here for decades. Its more convenient than a bunnings as its quicker to get a variety of items. The staff are up for a joke & the timber guys are always helpful. Parking is generally not an issue

Local hardware, in Caulfield, good range of items,

Went to this joint to buy timber during COVID time. I do handyman work part time but I wasn’t dressed like a real Anglo Saxon tradie so refused entry. Not sure what I need to wear to go and buy stuff. Maybe few tattoos, arrogant look I suppose to be a typical tradesmen.

Only needed a few pieces of treated pine to finish a job. Service from the young guy with the skull mask in the timber yard was impeccable. 5 stars well done. Unfortunately i didnt get all that i needed . I was after a size that wasn't a stock line but it is only a small yard and they can't keep everything. Service is 10X better than those "BIG GREEN BOXES" that are everywhere. I much prefer these small local yards anyday. Thats where I got my start in the timber industry so please support all the local timber and hardware stores n only go to the big ones if its urgent ...... Thanks Peters !!!

Great service and advice. They are always happy to help you find something and suggest alternatives. Good place to buy quality timber.